Contact us

You can contact our business team 24 hours a day, 7 days a week.

UK: 03457 11 44 77

Overseas: +44 3457 11 44 77

Minicom: 0800 404 6161

Have a Credit Card with us? If you need to call us, here's the numbers you will need.

We've got lots of ways to easily manage your credit card, find out how to manage your credit card online.

Classic Customers (24 hours, 7 days a week)

UK: 0370 333 9091

Overseas: +44 1268 508 018

Minicom: 0370 154 1192

Gold Customers (24 hours, 7 days a week)

UK: 0370 333 1993 

Overseas: +44 1268 508 018 

Minicom: 0370 154 1192

Private Banking & Platinum Customers (24 hours, 7 days a week)

UK: 0370 909 3715 

Overseas: +44 1268 508 018 

Minicom: 0370 154 1192

For all enquiries about NatWest insurance, please call our insurance team on 0345 246 0449 Mon–Friday 8am-8pm, Sat 9am–5pm, bank holidays 9am-5pm (excluding Christmas Day, Boxing Day, New Year’s Day and Easter Sunday). Calls may be recorded.

Find all the information to manage your Home Insurance policy

To manage your account benefits, please visit our Membership Services website.

To track your rewards, please visit the MyRewards page.

Silver Account queries: Mon–Fri 8am–8pm (except bank holidays) and Sat 9am–5pm

UK: 0345 601 5219

Overseas: +44 2392 664 912

Minicom: 0345 600 0512

Platinum Account queries : Mon–Fri 8am–8pm (except bank holidays) and Sat 9am–5pm

UK: 0345 609 0453

Overseas: +44 2392 668 650

Minicom: 0345 600 0512

Black Account queries: every day, 8am-10pm

UK: 0345 601 7188

Overseas: +44 2392 660 340

Minicom: 0345 600 0512

Want to ask us a question about your loan or mortgage with us? Here's how to get in touch.

Mortgages

General mortgage Questions (Monday to Friday 8am-8pm, except bank holidays, Saturdays and Sundays 9am-4pm)

UK: 0345 302 0190

Minicom: 0800 917 0526

Questions about your NatWest mortgage (Monday to Friday 8am-8pm, except bank holidays, Saturdays and Sundays 9am-4pm)

UK: 0800 092 9585

Overseas: +44 121 629 0739

Minicom: 0800 917 0789

Loans

General questions about personal loans (Monday to Friday 8am-8pm, except bank holidays, and Saturdays 9am-3pm)

UK: 0800 200 400

Minicom: 0800 917 0526

Questions about your NatWest loan (Monday to Friday 8am-8pm, except bank holidays, and Saturdays 9am-3pm)
UK: 0345 366 5502

Minicom: 0800 404 6161

If you need any help then don’t hesitate to call, our dedicated team of experts are on hand to help:

0345 877 7103 (Text Relay - prefix the number with 18001)

Lines are open: Monday to Friday 8am - 6pm and are closed on Bank Holidays, calls may be recorded.

New to Natwest Invest? Find all the information about NatWest Invest

Existing NatWest Invest customer? Login to NatWest Invest

If you don’t have a Premier Banking Manager:

UK: 03457 888 444                 Overseas: +44 3457 888 444              Minicom: 0800 404 6161

If you do have a Premier Banking Manager:

UK: 0333 202 3330                 Overseas: +44 161 933 7239              Minicom: 0800 027 1395

If you’ve had a bereavement, or if you’re in financial difficulty, please call us. We will always do whatever we can to help.

Bereavement Mon-Fri 8am-6pm (except bank holidays) and Sat 9am-1pm 

UK: 0800 161 5903

Overseas: +44 1204 684 658

Minicom: 0800 404 6161

Money worries or struggling financially Mon-Fri 9am-5pm and Sat 9am-2pm

Freephone: 0800 161 5921

Local rate number: 0345 301 5449

Minicom: 0800 917 0527

Call our Telephone banking team on:

UK: 03457 888 444

Overseas: (0044) 3457 888 444

Minicom: 0800 404 6161

Please have your customer number and PIN ready when you call so we can deal with your call quickly. These are the same details as you use to log in to Online Banking.

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