MyRewards customers


From 1st February 2020, we are making some changes to the way you earn Rewards through your Reward account.

MyRewards in detail

What are Rewards?

You automatically earn Rewards on seven types of household bills paid by Direct Debit and on purchases at partner Retailers on our MyRewards account range. Monthly account fee starts from £2.

Not earning Rewards?

There's no limit to the Rewards you can earn. Average earning of £83 in Rewards a year is based on paying bills of £345 a month and is before the Reward monthly account fee is paid.


To be eligible for a MyRewards account you must have one of our Reward current accounts range and/or a Reward credit card.

Important documents

Please and/or save a copy of these documents

We're changing how you can earn Rewards

On the 1st February 2020, instead of earning 2% back in Rewards on household bills, earn £4 in Rewards for 2 or more Direct Debits paid per calendar month (minimum Direct Debit value £2 each). Plus an extra £1 in Rewards when you login to our Mobile Banking app each month.

That's up to £5 back in Rewards each month to spend on whatever you like!

We're also reducing the amount you pay into any personal current account each calendar month from £1,500 to £1,250.

Please note: Our Mobile App is available to customers with Online Banking using compatible iOS and Android devices and a UK or international mobile number in specific countries. 

Follow these easy steps


Have you setup your MyRewards account yet? With a MyRewards account you’ll be able to view all your personalised offers and exchange your Rewards.


There's no limit to the Rewards you can earn. 2% Rewards on seven types of household bills paid by Direct Debit and 1% or more at partner retailers.


You can Trade up Rewards at one of our partner retailers, Bank it and exchange your Rewards for money or Donate to one of our chosen charities.

Our partner retailers

With MyRewards you can:

  • Earn 1% back in Rewards with our Partner Retailers. 
  • Exchange your Rewards for e-codes from a range of partner retailers.
  • Exchange your Rewards in to a donation supporting one of our many chosen charities.

Our Reward accounts

Reward current accounts

Three different bank accounts packed with benefits to choose from. Get 2% back in Rewards on eligible household bills paid by direct debit. Plus all the features of our everyday bank account too.

To apply, you must be 18+ and a UK resident.

Reward credit card

Representative 23.7% APR (variable)

Earn 1% in Rewards on your supermarket spend, between 1-15% in Rewards at selected MyRewards retailers and 0.5% everywhere else you shop.

To apply, you must be 18+, earning at least £10K per year and a mainland UK resident. Annual Fee applies.

Something else we can help you with?