Reward Black account

A rewarding experience

£28 monthly fee

The bank account with exclusive benefits for Premier customers

With our Reward Black account you can enjoy worldwide travel insurance, access to over 1,000 international airport lounges with Priority Pass TM, 24/7 Concierge Service, UK and European car breakdown cover and 2% back in Rewards on 7 types of household bills paid by Direct Debit.
Available to Premier banking customers who are aged 18 or over and a UK resident. You must also meet one of the following criteria: have a minimum £100k sole income or £120k joint income paid into your NatWest account, or £500k minimum mortgage borrowing with us, or Minimum £100k savings or investments held with us. To keep earning Rewards on your household bills, you must log into online or mobile banking at least once every three months.

Product features

Travel

Worldwide Airport Lounge Access

With Priority Pass you can have unlimited access to over 1,000 VIP airport lounges around the world. You can also bring travel guests (£15 per person).

Airport Lounge in detail

We'll automatically send you a membership card to Priority Pass™ in the post when you open or upgrade to a Reward Black account.

You need your membership card to gain access to lounges. If you have a joint account and are travelling with the other account holder, you both need your membership cards to show when you arrive.

Airport lounges are owned and operated independently of Priority Pass™. Admission is granted subject to capacity and at the discretion of the lounges.

Learn more about Priority Pass

Download the Priority Pass app before you travel to check lounge listings, opening & closing times and any restrictions that may be in place.

Download the Priority Pass app

Worldwide Travel Insurance

Love travel? Our worldwide travel insurance covers you and your family for trips up to 90 days, including 31 days for winter sports. The policy also has £10 million medical expenses cover (underwritten by U K Insurance Ltd).

Travel Insurance in detail

Family cover includes you and your partner, plus any dependent children aged under 18 at the start of the journey, (under 23 if they’re in full-time education). Children must be living at the home address (or with the other parent), and be neither married or in a Civil Partnership

Your partner is the person the account holder lives with at the same home address in a relationship, whether married or cohabiting

Medical conditions

If you have a new or existing medical condition please visit membership services. You may have to pay extra for this or you may find that your condition cannot be covered. 

If anyone covered by this policy is aged 70 or over, you must call us each year to obtain cover. You will need to pay an annual premium of £75 per person insured aged 70 or over and be medically screened.

You can call us on:

Telephone: 0345 601 7188
Minicom: 0345 600 0512

Lines are open: 8am-8pm Monday - Friday, 9am-5pm Saturday, 10am-5pm Sunday and 9am-5pm on bank holidays. We are closed Christmas Day, Boxing Day, New Years Day and Easter Sunday. Calls may be recorded.

Already a Reward Black account customer?

Make a travel insurance claim

Travel Money

You’ll get preferential rates on foreign currency from our Travel Money Service – we’ll even deliver to your door.

Travel Money in detail

Order in advance online or over the phone. Orders must be through Membership Services to receive preferential rates.

Preferential exchange rate on foreign currency - minimum order of £100 applies

0% Commission on all foreign currencies

Free delivery to your home or a branch of your choice within the UK

Payment from any UK credit or debit card

Already a Reward Black account customer?

Order your travel money

Black Travel Service

You can save money on holidays, airport parking, baggage allowance and more. Our Black Travel Service gives you access to a range of travel agencies in one place.

Travel Service in detail

Up to 10% off the base price of holidays, including cruises, with a number of major tour operators.

10% discount on airport parking, UK airport lounge access, car hire, transfers, attractions and airport hotels.

10% discount on baggage allowance upgrades and in-flight meals on Thomas Cook Airlines.

Fees and charges:

No credit card or booking fees.

No limit to the number of times you can use the service.

Charges apply to cancellations or changes to bookings.

Already a Reward Black account customer?

Start planning your holiday

Rewards

What are Rewards?

Get rewarded on seven types of household bills paid by Direct Debit. Your Reward balance can grow quickly - they’re easy to earn and exchange.

Rewards in detail

When you open a Reward Black account, you’ll earn Rewards on selected household bills.

You could earn £122 on average in Rewards a year. This figure is based on paying seven types of selected household bills of £507 a month and is before the Reward monthly account fee is paid. 5 Rewards = £5.00.

More about Rewards

How do I earn Rewards?

You’ll earn 2% on eligible household bills paid by Direct Debit and at least 1% at our partner retailers.

Earning Rewards in detail

2% back in Rewards on eligible household bills

You’ll automatically earn Rewards on the following bills as long as you pay them by Direct Debit; Council Tax, gas, electricity, water, home & mobile phone, TV package and broadband.

1% back in Rewards at partner retailers

You can earn at least 1% at our partner retailers when you use your NatWest debit card.

What you should know

Payments to billing organisations which are for other services such as maintenance, repairs or insurance will not earn Rewards.

Already a Reward Black account customer?

Login to MyRewards

How do I exchange Rewards?

It’s easy. Once your balance is the equivalent of £5, we’ll give you a choice of what you can do with them. You can bank them, trade them or donate them to one of our chosen charities.

Exchange Rewards in detail

Once you have opened your Reward bank account you can set up a MyRewards account. This is where your Rewards are automatically stored. It’s also where you go to check your personalised offers or your Rewards balance. 5.00 Rewards = £5. Once it’s the equivalent of £5 or more, you can choose any of the following:

Bank it

Convert your rewards into money by simply transferring it into your NatWest bank account. It takes 5 days to clear into your chosen account.

Trade up

Exchange your Rewards for gift cards or codes at our selected partner retailers.

Donate

Convert your Rewards into money and donate it to one of our chosen charities.

Already a Reward Black account customer?

Login to MyRewards

Insurance

Mobile Phone Insurance

Many of us run our lives on our mobiles. Our mobile phone policy covers loss, theft, accidental damage and breakdown (once your warranty has expired). Policy underwritten by Aviva Insurance Limited.

Mobile Phone Insurance in detail

What you need to know about our Mobile Phone Insurance cover:

Covers the phone used on a daily basis by you, your partner and/or your children under 18 years old who live at home with you (under 23 years old if they are still in full time education and living at home with you outside term time). 

There is no cover for phones owned by your employer.

Four successful claims can be made on this policy in any 12 month period.

Our replacement phones are refurbished handsets in ‘as new’ condition using genuine manufacturer parts.

There is a £100 excess for each successful claim.

Already a Reward Black account customer?

Register your mobile phone or make an insurance claim.

UK & European car breakdown cover

Green Flag provide our UK & European Breakdown cover which includes returning you and your vehicle to your home address in the UK. We’ll give you options to get you to your destination if your vehicle can’t be fixed (Underwritten by U K Insurance Limited).

UK & European car breakdown cover detail

What you need to know about UK & European car breakdown cover:

Includes Home call when your car won’t start at home;

Roadside assistance, anywhere in the UK and Europe;

For European trips outside the UK, cover only applies for vehicles less than 16 years old at the start of the trip;

There is no vehicle age limit for UK journeys;

Cover for vehicles you own that are kept and registered at your home address;

Anyone driving or travelling in the vehicle owned by you is covered too;

Limited to 5 callouts in any 12 months; and

Doesn't cover any repair costs once the insured vehicle has been transported to a garage or repairer.

Already a Reward Black account customer?

In the event of a breakdown please call:

UK - 0800 051 0069
Europe - +44 (0) 1252308790

Home Emergency Service

24/7 home emergency cover up to £750 including VAT (underwritten by U K Insurance Limited). We only use approved repairers – finding someone you can count on.

Home Emergency Service in detail

Cover for two homes – your main residence and any second you own in the UK (excluding properties you rent out).

To be covered the home must be owned by you and be your permanent, or secondary, private place of residence. Detached garages and outbuildings are not covered. Your home must be in the United Kingdom or the Isle of Wight.

Other exclusions:

External water supply pipes;

Boilers over 10 years old, or with an output over 75kw;

Any emergency if your home has been unoccupied for more than 60 consecutive days

Detached garages and outbuildings; and

Homes in Northern Ireland, the Channel Islands, the Scilly Isles and the Isle of Man.

It's important to remember that this is not a household buildings or contents insurance policy, or an equipment maintenance contract.

Already a Reward Black account customer?

If you suffer an Emergency at your Home please call:

Telephone: 0345 601 7188
Minicom: 0345 600 0512

Lifestyle

24/7 Black Concierge Service

Our 24/7 Black Concierge Service can help you with things like getting your hands on hard-to-get tickets or booking a table at a top restaurant anywhere in the world.

Concierge Service in detail

Our 24/7 concierge service can help you with things like:

Getting your hands on hard-to-get tickets;

Booking a table at a top restaurant anywhere in the world;

Recommending and securing a special gift for any occasion, even gift-wrapped if you need it;

Booking an executive car; or

Creating that trip of a lifetime.

Already a Reward Black account customer?

Log in to Membership Services

Black Ticket Service

Receive 25% cashback on tickets for theatre, dance, opera, concert performances and more throughout the UK and Ireland.

Black Ticket Service in detail

Order up to six tickets through the booking service for each event, up to four bookings a year.

Tickets can be booked by phone or online via the membership services website.

Cashback is calculated on the full price of the ticket including any booking fees.

How do I get my cashback?

You don't need to do anything. It will be paid into your Reward Black account within 30 days of your booking.

Already a Reward Black account customer?

Log in to Membership Services

Not sure Rewards are for you?

View our everyday bank account with no monthly fee and all our standard features that help make your banking hassle free.

Other features...

Mobile Banking App

Our Mobile Banking app is secure, easy to use and lets you do lots of useful everyday banking tasks when on the move. It’s available to Online Banking customers with UK or International mobile number in specific countries.

Mobile Banking App in detail

It’s so good; it was voted ‘Best Banking App’ in the British Bank Awards 2018.

Log in with your fingerprint on selected Apple and Android devices – it’s simple, secure and fast.

Check your balance on the move – you can also keep track of your Rewards balance.

Easily manage your payments and Direct Debits – keep an eye on your Direct Debits and remind yourself what you’ll be earning Rewards on.

Register your travel plans – reduce the chance of your debit card being blocked while you’re abroad.

More about our Mobile Banking app

Membership Services

Make the most of your Reward Black account benefits with Membership Services. Get started and log-in today.

Membership Services in detail

Use or claim your Reward Black benefits such as Mobile Phone or Travel Insurance and your Concierge Service.

Login to Membership Services

Alternatively you can call on:

Telephone: 0345 601 7188
International: +44 2392 660 340
Minicom: 0345 600 0512

Monday to Friday 8am-8pm (Except Bank Holidays)
Saturday 9am – 5pm.

Calls may be recorded

24/7 Banking

Get the help you need and access your account wherever, whenever. 24/7.

24/7 Banking in detail

We’ve made it easy for you to carry out your day-to-day banking whenever it suits you, through our Online Banking or our award winning Mobile Banking app.

Premier 24

Day or night, Premier customers can speak to our telephone banking team.

They can help with such things as larger value Domestic & International Payments or booking appointments with your Premier Banking Manager.

Call and you’ll reach them directly - no recorded messages or annoying hold music.

Telephone: 0333 202 3330
International: +44 161 933 7239
Minicom: 0800 027 1395

Joint Accounts

You can open this account as a joint bank account, so two people can manage the finances. It can be ideal if you need to make shared payments, eg household bills, rent etc.

Joint Accounts in detail

When applying, make sure you have the ID details for both people who are looking to open the joint account.

Arranged Overdraft

To help you out with those unexpected bills that can pop up occasionally.

Overdrafts in detail

An Arranged Overdraft is a short-term way to borrow and can be a really useful way to pay for unexpected bills. An Arranged Overdraft means we’ve approved extra funds for you, which are available on your current account.                        

What you should know

You can arrange an overdraft with this bank account. We will only charge you interest and/or fees if you use your Arranged Overdraft. Subject to eligibility.

How much will I get?

It depends. We’ll look at your individual circumstances and decide on your overdraft limit. We’ll take into account age, earnings and credit rating.  Here’s a representative example, If you get an arranged overdraft limit of £1,200 on your bank account and use all of it, you will be charged arranged overdraft interest at 14.89% EAR (variable) and a monthly usage fee of £6.

Visa debit card

Use your Visa debit card to pay for purchases in shops and online, travel, meals out, coffees etc.

Visa debit card in detail

Use your Visa debit card to pay for purchases in shops and online, travel, meals out, coffees etc.

What is contactless?

Want to pay quickly and securely for amounts of less than £30? Just look for the contactless symbol, then touch your card against the reader. Simple as that! You can also pay contactless by using Apple Pay or Android Pay.

How to apply online

Have ID ready

We’ll need some details from you, such as your address history, monthly income and some ID.

Start your application

You can apply online right now if you are ready. Just use the section below to tell us about yourself.

How long will it take?

You should be able to complete the online application within an average lunch break.

I'm ready to apply

Great, thanks for choosing to bank with us. Let's get started. Are you a…

How to submit your ID online

To get your account open quickly, we may ask you for your UK driving licence, passport or EU ID card along with a credit/debit card during your application.

If you don’t have these handy, make sure you provide us with your mobile number and email so you can upload them later through our DigiDocs service.

And now for the important legal stuff...

To open this account you must meet these requirements:

 
Aged 18+
A UK resident
To earn Rewards you need to log into Online or Mobile Banking at least once every three months.


You must also meet one of these criteria:

Minimum £100k sole income or £120k joint income paid into your NatWest account.

£500k minimum mortgage borrowing with us.

Minimum £100k savings or investments held with us.

Important information

Please take some time to review, print and/or save the important information. By clicking to proceed you are confirming that you have been provided with, and have acknowledged, our important documents including the FSCS information sheet.

How your information might be used

It's important for you to understand how we use and share your information. Please read this short summary before you continue with your application.

Are you ready to continue?

Great. Now we know a bit more about you, we can get started...

What would you like to do today?

Great, as we already know you, this shouldn't take long at all.

We'll just need your sort code and account number.

And now for the important legal stuff...

To open this account you must meet these requirements:

Aged 18+

A UK resident

To earn Rewards you need to log into Online or Mobile Banking at least once every three months.

You must also be an existing Premier Banking customer or meet one of these criteria:

Minimum £100k sole income or £120k joint income paid into your NatWest account.

£500k minimum mortgage borrowing with us.

Minimum £100k savings or investments held with us.

Important information

Please take some time to review, print and/or save the important information. By clicking to proceed you are confirming that you have been provided with, and have acknowledged, our important documents including the FSCS information sheet.

How your information might be used

It's important for you to understand how we use and share your information. Please read this short summary before you continue with your application.

Are you ready to continue?

One last question...

Are you changing to an account just for you or a joint account?

Okay. Now we know a bit more about you, we can get started...

Okay. Now we know a bit more about you, we can get started...

Registered for Online Banking?

If you use Online Banking we can help speed up your online application by pre-filling your personal information.

If not, don’t worry, we’ll just need to re-confirm a few details with you.

And now for the important legal stuff...

To open this account you must meet these requirements:

Aged 18+

A UK resident

To earn Rewards you need to log into Online or Mobile Banking at least once every three months.

You must also be an existing Premier Banking customer or meet one of these criteria:

Minimum £100k sole income or £120k joint income paid into your NatWest account.

£500k minimum mortgage borrowing with us.

Minimum £100k savings or investments held with us.

Important information

Please take some time to review, print and/or save the important information. By clicking to proceed you are confirming that you have been provided with, and have acknowledged, our important documents including the FSCS information sheet.

How your information might be used

It's important for you to understand how we use and share your information. Please read this short summary before you continue with your application.

Are you ready to continue?

One last question...

Do you have NatWest Online Banking?

Okay. Now we know a bit more about you, we can get started...

Okay. Now we know a bit more about you, we can get started...