Contact us

We're here to help

By phone

Premier 24 can help you make larger value domestic and international payments, book an appointment with your Premier Banking Manager or join Premier banking.

Telephone: 0333 202 3330
International: +44 161 933 7239
Minicom: 0800 027 1395

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In branch

Find your nearest branch and learn more about what Premier Banking could do for you or how to join.

Turn your plans into action

The Financial Health Check allows Premier Banking Managers to make an accurate assessment of your financial goals. From your first conversation, your Premier Banking Manager will discuss your financial objectives. The Financial Health Check is your personalised roadmap to help achieve your financial goals.

How we can help

Mobile banking app

Our Mobile Banking app is secure, easy to use and lets you do lots of useful everyday banking tasks when on the move. It’s available to Online Banking customers with UK or International mobile number in specific countries.

More information

Log in with your fingerprint on selected Apple and Android devices – it’s simple, secure and fast.

Check your balance on the move – handy if you’re out shopping and want to know how much you can safely spend. You can also keep track of your Rewards balance.

Manage your payments and Direct Debits – keep an eye on your direct debits and remind yourself what you’ll be earning Rewards on (Reward account holders only).

Register your travel plans – reduce the chance of your debit card being blocked while you’re abroad.

That’s only half the story. 

Find out more about what you can do with our mobile banking app

Use your account benefits

If you have one of our Reward accounts, login to Membership Services to make use of your account benefits.

More information

Login to you Membership Services to use or claim your benefits if you have one of our Reward accounts.

Login to Membership Services

Or you can call, email or write to us.

Membership services are open Monday to Friday 8am-8pm (except Bank Holidays) and 9am-5pm on Saturdays. Calls may be recorded.

Manage your credit card

Have a Reward Black credit card? Manage your credit card online or contact customer support team.

More information

Manage your credit card online or contact customer support team.

Find out how to manage your credit card online

UK: 0370 909 3715
Overseas: +44 1268 508 018
Minicom: 0370 154 1192

Not a Premier Banking customer?

Premier Banking is an exclusive service providing you with financial strategies to help you run your life more easily.

Our exclusive products and services are designed to help you achieve your financial goals from growing your savings and investments to protecting what matters to you most.