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Coronavirus: mortgage support

Is your existing mortgage payment holiday coming to an end?

Before your payment holiday ends we’ll send you a letter about the next steps.

If you’ve had a 6 month payment holiday, please refer to the letter we sent you around 3 weeks before your payments are due to restart. It’ll include the different options and how we can provide help and support.

If you’ve had less than a 6 month maximum payment holiday and you need additional support, please visit our dedicated page to find out more about your options.

Find out more about your options


Apply for a mortgage payment holiday

If your income is temporarily affected by coronavirus we could offer you a mortgage payment holiday of up to 3 months at a time, for a maximum of 6 months in total.

If you have already missed a mortgage payment, and want to apply for a payment holiday, you will need to call us.

Apply for a mortgage payment holiday 


Looking for a new deal?

If your current NatWest mortgage deal is ending or you’re on Standard Variable Rate, you could switch to a better deal.

Find out more about switching your mortgage deal and get a personalised quote in just a few minutes.

Tools to help you plan

Check out our range of calculators below. They have been designed to help you better understand and manage your mortgage options.
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Overpayment calculator

Use our overpayment calculator to see how much you could save by making either extra monthly payments or paying a lump sum to your capital repayment mortgage.

Borrowing calculator

Find out how much you could borrow before you start looking for your new home.
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Mortgage rate finder

Use the mortgage rate finder to view our rates and get an indicative monthly repayment quote.

Are you a NatWest One account customer?

If you have a NatWest One account mortgage, get started by logging in below. You'll need your Global Key Code to proceed.

If you opened a mortgage with us after 10th October 2008, please log-in to Manage my Mortgage.

Borrowing options for our customers

As well as the ability to borrow more on your mortgage, we now offer personal loans to our existing mortgage customers. Whether you're looking to make some home improvements, or better manage your finances, we could help.

Borrow more on your mortgage

Achieve your future plans in the present

If you have a residential mortgage with us, you could borrow up to 90% of the value of your home. 

  • Applications for additional borrowing are subject to LTV and must meet our current lending requirements
  • Minimum amount is £10,000
  • Minimum term 3 years - maximum term 35 years (maximum age 70)

Additional borrowing is available on a capital and interest repayment basis. You may be able to borrow more on an interest only basis, subject to criteria.

Personal loans to our existing mortgage customers

Representative 3.4% APR for loans between £7,500 and £19,950

Other loan amounts are available at alternative rates. Our rates depend on your circumstances and loan amount and may differ from the Representative APR.

To apply, you must be 18+ and a UK resident with either a NatWest current account (held for 3+ months), credit card or mortgage (held for 6+ months). Credit card and mortgage customers must apply online or by phone.

A guide to paying off your mortgage

Our mortgage repayment guide covers the different types of mortgage available, as well as things to consider if you're looking to pay off your mortgage early.

Is there anything else we can help you with?

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