We understand this is a difficult time for many of our customers. Following the latest government coronavirus announcements, we’ve updated our website to reflect what support is available to you if you are financially impacted.
Is your existing mortgage payment holiday coming to an end?
Before your payment holiday ends we’ll send you a letter about the next steps.
If you’ve had a 6 month payment holiday, please refer to the letter we sent you around 3 weeks before your payments are due to restart. It’ll include the different options and how we can provide help and support.
If you’ve had less than a 6 month maximum payment holiday and you need additional support, please visit our dedicated page to find out more about your options.
Find out more about your options
Apply for a mortgage payment holiday
If your income is temporarily affected by coronavirus we could offer you a mortgage payment holiday of up to 3 months at a time, for a maximum of 6 months in total.
If you have already missed a mortgage payment, and want to apply for a payment holiday, you will need to call us.
Apply for a mortgage payment holiday