Get your finances into shape with a free Financial Health Check

Whether you're looking for peace of mind or to find out something specific, the Financial Health Check could do the job.

The focus is around your needs and goals. We'll consider all areas of your finances so we could help you make the best decisions.

Our Digital Financial Health Check is a series of questions you can fill in on your own time. At the end, we will share lots of hints and tips that could help you achieve your goals.

A review with one of our highly trained senior personal bankers over the phone or via video call will involve an in-depth discussion around all areas of your finances aimed at helping you make informed decision about what you feel is right for you.

If it turns out you either need or want more specialist help, we can refer you to other specialist team members.

If we have contacted you regarding persistent debt, please book an appointment to speak to one of our personal bankers.

How can I get started?

Business and Premier customers

Find out how we can help if you’re a business customer.​

​Premier customers can call us to book an appointment with a Premier Banking Manager.​

Not at all. Our free Financial Health Check is open to anyone. Our Digital Financial Health Check will give you tips and suggestions on how you could improve your finances today, or book an appointment via video call or over the phone to go more in-depth.

Get started

It shouldn't take longer than four minutes to complete our Digital Financial Health Check, and 30 minutes if you decide you want a more in-depth chat with one of our highly qualified personal bankers. 

Get started

You don’t need any specific details for our Digital Financial Health Check on hand.

If you're talking to one of our personal bankers, we would really appreciate if you could bring the following to your appointment so we can get the most from it:

Your smartphone and/or tablet devices. We’ll show you how to make the most of your banking with these, so make sure you know your log in details for your app store

Details of any banking you have elsewhere such as current accounts and savings

Your most recent mortgage statement or any loan or credit card statements you have

Details of the protection you have in place for you, your family and your home

Get started

We know it's easy to forget an appointment but, please note, time slots may become limited.

Please reschedule as early as possible if you know you can't make it by calling us on the number below:

UK: 03457 888 444
Overseas: +44 (0) 23 8022 6443
Relay UK: 18001 03457 888 444

Lines are open: 7 days a week 8am – 8pm (Automated service 24/7)

Good financial health is linked to lots of things and can mean something different to each person. Generally, good financial health will mean a higher credit score and it can also mean that you have savings for a rainy day or even longer term plans for retirement.  

A good financial situation will mean something different to everyone, but being in the know about your finances is really important. We recommend reading up on things like managing your money, taking care of your credit rating and smart budgeting and saving. You can find all of this information on our Managing your money pages. Our app is also full of great features to help you manage your money. Find out more about how our app can help you on our How to use the app page.

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries