Reward Silver - £12 monthly fee
Step in to summer with fee-free debit card purchases when abroad until 31 August
Some people love to live life to the full
You can get insurance cover for European travel and your mobile phone. You can also earn Rewards on 7 types of household bills paid by Direct Debit. This account can be opened as a joint account.
To apply, you must be 18+ and a UK resident. To earn Rewards you need to log into Online or Mobile Banking at least once every three months.
Please note that from 1st October 2018, the Reward Silver monthly account fee will be £10. From this date, the Ticket Booking Service will be removed and replaced with a Discount on Cinema Tickets. You will be allowed one mobile phone insurance claim per year (two if it’s a joint account) and any damaged phones will be repaired, rather than replaced.
What are Rewards?
What are Rewards – in detail
When you open a Reward Silver account, you’ll earn Rewards on selected household bills. You could earn £83 on average in Rewards a year. This figure is based on paying 7 types of selected household bills of £345 a month and is before the Reward monthly account fee is paid. 5 Rewards = £5.00.
How do I earn Rewards?
How do I earn Rewards? – in detail
2% back in Rewards on eligible household bills
You’ll automatically earn Rewards on the following bills as long as you pay them by Direct Debit; Council Tax, water, gas, electricity, mobile, landline TV package and broadband.
1% back in Rewards at partner retailers
You can earn at least 1% at our partner retailers when you use your NatWest debit card.
What you should know
Payments to billing organisations which are for other services such as maintenance, repairs or insurance will not earn Rewards.
How do I exchange Rewards?
How do I exchange Rewards – in detail
Once you have opened your Reward bank account you can set up a MyRewards account. This is where your Rewards are automatically stored. It’s also where you go to check your personalised offers or your Rewards balance. 5.00 Rewards = £5. Once it’s the equivalent of £5 or more, you can choose any of the following:
Convert your rewards into money by simply transferring it into your NatWest bank account. It takes 5 days to clear into your chosen account.
Exchange your Rewards for gift cards or codes at our selected partner retailers.
Convert your Rewards into money and donate it to one of our chosen charities.
Travel insurance – in detail
The policy Covers you and joint account holders
To find out if you can extend your travel insurance to include cover for any new or existing medical conditions please call 0345 601 5219 (or Minicom number 0345 600 0512).
If anyone covered by the policy is aged 70 or over, there’s a £75 annual premium per person insured aged 70 or over. If you have an existing medical condition, you may have to pay an additional premium or accept that your cover may exclude certain conditions.
Mobile phone insurance
Mobile phone insurance in detail
Our mobile phone insurance covers the phone you use on a daily basis. If your account is in joint names, cover is also provided for the phone the other account holder uses on a daily basis. Both account holders can make 2 successful claims, with a maximum of 4 per account.
There is no cover for phones owned by your employer.
2 successful claims can be made on this policy in any 12-month period.
Our replacement phones are refurbished handsets in ‘as new’ condition using genuine manufacturer parts.
There is a £100 excess for each successful claim.
Ticket booking service
Ticket booking service in detail
Receive cashback on up to six tickets through the booking service for each event, up to four bookings a year.
Tickets can be booked by phone or online via the membership services website.
Cashback is calculated on the full price of the ticket including any booking fees.
The account holder must be attending the event to qualify for cashback.
How do I get my cashback?
You don’t need to do anything. Your cashback will be paid into your Reward Silver account within 30 days of your booking.
Tastecard in detail
Some restaurants may exclude tastecard use on Friday or Saturday evenings, Mother’s Day, Father’s Day, Valentine’s Day, the whole of December and potentially other "event" type days.
Where restaurants offer 50% off they may limit the number of people; where restaurants offer 2 for 1 this does not include side dishes or extras.
Some restaurants require the customer to book prior to arriving.
Mobile Banking app
Mobile Banking app in detail
Log in with your fingerprint on selected Apple and Android devices– it’s simple, secure and fast.
Check your balance on the move – handy if you’re out shopping and what to know how much you can safely spend. You can also keep track of your Rewards balance.
Easily manage your payments and Direct Debits – keep an eye on your direct debits and remind yourself what you’ll be earning Rewards on.
Register your travel plans – reduce the chance of your debit card being blocked while you’re abroad.
That’s only half the story. Find out what else you can do with our award-winning app.
Arranged Overdraft in detail
An Arranged Overdraft is a short-term way to borrow and can be a really useful way to pay for unexpected bills. An Arranged Overdraft means we’ve approved extra funds for you, which are available on your current account.
What you should know
You can arrange an overdraft with this bank account. We will only charge you interest and/or fees if you use your Arranged Overdraft. Subject to eligibility.
How much will I get?
It depends. We’ll look at your individual circumstances and decide on your overdraft limit. We’ll take into account age, earnings and credit rating. Here’s a representative example, If you get an arranged overdraft limit of £1,200 on your bank account and use all of it, you will be charged arranged overdraft interest at 19.89% EAR (variable) and a monthly usage fee of £6.
Visa debit card
Visa debit card in detail
Use your Visa Debit card to pay for purchases in shops and online, travel, meals out, coffees etc.
What is contactless?
Want to pay quickly and securely for amounts of less than £30? Just look for the contactless symbol, then touch your card against the reader. Simple as that! You can also pay contactless by using Apple Pay or Google Pay.
24/7 banking in detail
Because we all lead busy lives, we’ve made it easy for you to access your account whenever it suits you, through our Online Banking or our Mobile Banking App. Alternatively call one of our UK call centres, available 24 hours a day.
Everyday support in detail
Our bank accounts are designed to help you with your day to day banking needs. You can set up text alerts and manage Direct Debits as a convenient way to pay household bills or memberships to gyms etc.
What are text alerts?
Text alerts are a really neat way of keeping tabs on your money. You can get a text alert to let you know when your balance is about to go below a certain limit, or to let you know what your balance is at a specific time. You can set them up when you fill in the online application form or in our Mobile Banking app.