Reward Platinum account

When you open a Reward Platinum account, you’ll earn Rewards on selected household bills. You could earn £83 on average in Rewards a year. This figure is based on paying 7 types of selected household bills of £345 a month and is before the Reward monthly account fee is paid. 5 Rewards = £5.00.

2% back in Rewards on eligible household bills

You’ll automatically earn Rewards on the following bills as long as you pay them by Direct Debit; Council Tax, water, gas, electricity, mobile, landline TV package and broadband.

1% back in Rewards at partner retailers

You can earn at least 1% at our partner retailers when you use your NatWest debit card. 

What you should know

Payments to billing organisations which are for other services such as maintenance, repairs or insurance will not earn Rewards.

Once you have opened your Reward bank account you can set up a MyRewards account. This is where your Rewards are automatically stored. It’s also where you go to check your personalised offers or your Rewards balance. 5.00 Rewards = £5. Once it’s the equivalent of £5 or more, you can choose any of the following:

Bank it

Convert your rewards into money by simply transferring it into your NatWest bank account. It takes 5 days to clear into your chosen account.

Trade up

Exchange your Rewards for gift cards or codes at our selected partner retailers.

Donate

Convert your Rewards into money and donate it to one of our chosen charities.

Family cover includes you and your partner, plus any dependent children under age 18 at the start of the journey, (under 23 if they’re in full-time education). Children must be living at the home address (or with the other parent), and be neither married or in a Civil Partnership.

Your partner is the person you, the account holder, lives with at the same home address in a relationship, whether married or cohabiting.

If you have a medical condition, please call 0345 609 0453 (or Minicom number 03456 000 512) to confirm your premiums and cover.

If anyone covered by the policy is aged 70 or over, there’s a £75 annual premium per person insured aged 70 or over. If you have an existing medical condition, you may have to pay an additional premium or accept that your cover may exclude certain conditions.

Up to 10% off the base price of holidays including cruises with a number of major tour operators.

10% discount on airport parking, UK airport lounge access, car hire, transfers, attractions and airport hotels.

10% discount on baggage allowance upgrades and in-flight meals on Thomas Cook Airlines.

What you should know

No credit card or booking fees. No limit to the number of times you can use the service. Charges apply to cancellations or changes to bookings.

Order in advance online or over the phone. Orders must be through Membership Services to receive preferential rates. Minimum order of £100 applies, maximum £2,500.

Covers the phone you use on a daily basis. If your account is in joint names, cover is also provided for the phone the other account holder uses on a daily basis.  There is no cover for phones owned by your employer.

2 successful claims can be made on this policy in any 12 month period.  If this is a joint account, both account holders can make 2 successful claims, with a maximum of 4 per account.

Our replacement phones are refurbished handsets in 'as new' condition using genuine manufacturer parts.

There is a £100 excess for each successful claim.

Full national service - anywhere in the UK, including Homecall. Cover for vehicles you own that are kept and registered at your home address. Anyone driving or travelling in the vehicle owned by you is covered too.

Limited to 5 callouts in any 12 months.

Doesn't cover any repair costs once the insured vehicle has been transported to a garage or repairer.

You have a choice of 300 places to visit. Each pass is valid for two adults and three children aged 5-17 (under 5's do not count towards the three and incur no additional cost).

Plus, get 20% off National Trust shops when you spend £20 or more at selected National Trust shops.

You can also get an annual membership discount.

Some restaurants may exclude tastecard use on Friday or Saturday evenings, Mother’s Day, Father’s Day, Valentine’s Day, the whole of December and potentially other "event" type days.

Where restaurants offer 50% off they may limit the number of people; where restaurants offer 2 for 1 this does not include side dishes or extras.

Some restaurants require the customer to book prior to arriving.