Bank accounts

Reward Platinum account

What you get with Reward Platinum

£20 monthly account fee

Earn 2% in Rewards on 7 types of household bills paid by Direct Debit. On average our Reward customers earn £83 a year in Rewards (not incl. monthly fee) based on monthly bills of £345.

Also covers you and your family with phone insurance, worldwide travel insurance and much more.

Features and benefits


What are Rewards?

Rewards are our way of giving you something back. Get rewarded on 7 types of household bills paid by Direct Debit. Your Reward balance can grow quickly, they’re easy to earn and they’re easy to exchange.

What are Rewards – in detail

When you open a Reward Platinum account, you’ll earn Rewards on selected household bills. You could earn £83 on average in Rewards a year. This figure is based on paying 7 types of selected household bills of £345 a month and is before the Reward monthly account fee is paid. 5 Rewards = £5.00.

How do I earn Rewards?

You’ll earn 2% on eligible household bills paid by Direct Debit and at least 1% at our partner retailers.

How do I earn Rewards? – in detail

When you open a Reward bank account, you’ll earn Rewards on selected household bills. You could earn £83 on average in Rewards a year. This figure is based on paying 7 types of selected household bills of £345 a month and is before the Reward monthly account fee is paid. 5 Rewards = £5.00.

2% back in Rewards on eligible household bills

You’ll automatically earn Rewards on the following bills as long as you pay them by Direct Debit; Council Tax, water, gas, electricity, mobile, landline TV package and broadband. Payments to billing organisations which are for other services such as maintenance, repairs or insurance will not earn Rewards.

1% back in Rewards at partner retailers

You can earn at least 1% at our partner retailers when you use your NatWest debit card.

Earn additional Rewards when you shop with our Reward credit card. Representatative 23.7% APR (variable). Annual fee applies - refunded if you have a Reward current account.

To apply you must be 18+, a mainland UK resident and earning at least 10k per year. Check it out

How do I exchange Rewards?

It’s easy. Once your balance has grown to at least £5, we’ll give you a choice of what you can do with them. You can bank them, trade them or donate them to one of our chosen charities.

How do I exchange Rewards – in detail

Once you have opened your Reward bank account you can set up a MyRewards account. This is where your Rewards are automatically stored. It’s also where you go to check your personalised offers or your Rewards balance. 5.00 Rewards = £5. Once it’s the equivalent of £5 or more, you can choose any of the following:

Bank it

Convert your rewards into money by simply transferring it into your NatWest bank account. It takes 5 days to clear into your chosen account.

Trade up

Exchange your Rewards for gift cards or codes at our selected partner retailers.


Convert your Rewards into money and donate it to one of our chosen charities.


Travel insurance

Do you love to travel? Our worldwide travel insurance covers you and your family for trips of up to 31 days. The policy also includes winter sports and £10 million medical expenses cover. Underwritten by U K Insurance Ltd.

Travel insurance in detail

Family cover includes you and your partner, plus any dependent children under age 18 at the start of the journey, (under 23 if they’re in full-time education). Children must be living at the home address (or with the other parent), and be neither married or in a Civil Partnership.

Your partner is the person you, the account holder, lives with at the same home address in a relationship, whether married or cohabiting.

If you have a medical condition, please call 0345 609 0453 (or Minicom number 03456 000 512) to confirm your premiums and cover.

If anyone covered by the policy is aged 70 or over, there’s a £75 annual premium per person insured aged 70 or over. If you have an existing medical condition, you may have to pay an additional premium or accept that your cover may exclude certain conditions.

Travel services

Our travel service allows you to access a range of travel agencies in one place, to find the best holiday for you. You can save money on holidays, airport parking, baggage allowance and more.

Travel services in detail

Enjoy 10% discount on holidays, hotels, car hire and more.

Recieve 5% discount when you book a cruise.

Airport lounge access for 2 with any flight or holiday booking.

Register online here to book your holiday, car hire or hotel any time, day or night

What you should know

No credit card or booking fees. No limit to the number of times you can use the service. Charges apply to cancellations or changes to bookings.

Travel money

Get great deals on foreign currency from our Travel Money Service. We'll even deliver the money to your door.

Travel money in detail

Order in advance online or over the phone. Orders must be through Membership Services to receive preferential rates. Minimum order of £100 applies, maximum £2,500.

Fee free debit card purchases abroad

No Foreign Purchase fee when you using your Reward Platinum debit card abroad

Fee free debit card purchases abroad – in detail

Use your Reward Platinum  debit card for purchases anywhere in the world without the worry of incurring extra charges or carrying around lots of cash.

No Foreign Purchase fee when you make a payment outside the UK or payment in a foreign currency.

Not valid for ATM withdrawals. Other local fees may apply.



Mobile phone insurance

When bad things happen to your mobile, it’s good to be covered. Our policy covers loss, theft, accidental damage and breakdown (once your warranty has expired). Underwritten by Aviva Insurance Limited.

Mobile phone insurance in detail

Covers the phone you use on a daily basis. If your account is in joint names, cover is also provided for the phone the other account holder uses on a daily basis.  There is no cover for phones owned by your employer.

2 successful claims can be made on this policy in any 12 month period.  If this is a joint account, both account holders can make 2 successful claims, with a maximum of 4 per account.

Our replacement phones are refurbished handsets in 'as new' condition using genuine manufacturer parts.

There is a £100 excess for each successful claim.

UK car breakdown cover

If your car breaks down away from home, you’re sorted. Our partners Green Flag will get you and your vehicle home or to your preferred location, anywhere in the UK. Underwritten by U K Insurance Limited.

UK car breakdown cover in detail

Cover is for all vehicles owned by you and registered at your home address. You are also covered in any privately registered vehicle you travel in, anywhere in the UK, including Homecall.

Limited to 5 callouts in any 12 months.

Doesn't cover any repair costs once the insured vehicle has been transported to a garage or repairer.


Cinema discount

Take advantage of up to 40% off the price of cinema tickets.

Cinema discount in detail

Buy online through Membership Services and take advantage of up to 40% off the price of cinema tickets.

Valid at over 250 UK cinemas including Vue, ODEON and Showcase

Any day, any time, any film



If you love eating out, you’ll love this offer: get 2 for 1 or 50% off your food bill at thousands of restaurants UK wide.

tastecard in detail

Some restaurants may exclude tastecard use on Friday or Saturday evenings, Mother’s Day, Father’s Day, Valentine’s Day, the whole of December and potentially other "event" type days.

Where restaurants offer 50% off they may limit the number of people; where restaurants offer 2 for 1 this does not include side dishes or extras.

Some restaurants require the customer to book prior to arriving.

Not sure Rewards are for you?

View our everyday bank account with no monthly fee and all the standard features that help make your banking hassle free.

Other features…

Switch bank accounts

We can help you switch bank accounts with the Current Account Switch Service.

Switch bank accounts

We’ll do all the work when it comes to switching. This will include moving everything across from your old account to your new NatWest account, including Direct Debits, standing orders etc. all within 7 working days. All you need to do is tell us the details of your old bank account and when you want the Switch to start.

Mobile app

Stay in control of your money with our easy to use mobile banking app.

Mobile app

Our mobile app is available to Online Banking customers with a UK or international mobile number in specific countries. It's so good it was voted by customers as the ‘Best Banking App’ in the British Bank Awards 2018 for the second consecutive year. 

What can you get up to with our mobile app?

Log in with your fingerprint on selected Apple and Android devices– it’s simple, secure and fast.

View, cancel and amend your regular payments – so you manage your bills where and when it suits you. Limits apply.

Easily pay family and friends using their mobile number - (as long as they have our mobile app or are registered for Paym). Pay Your Contacts makes it quick and easy, and they’ll get the money instantly. Limits apply.

Get cash without your card – Ideal if you’ve left your card at home. Simply go to any NatWest or Tesco cash machine and follow the steps in the app. You can withdraw up to £130 every 24 hours.

That’s only half the story. Find out what else you can do. More about Mobile app.

Arranged Overdraft

There for those unexpected bills that can pop up occasionally.

Arranged Overdraft

An Arranged Overdraft is a short-term way to borrow and can be a really useful way to pay for unexpected bills. An Arranged Overdraft means we’ve approved extra funds for you, which are available on your current account.

What you should know

You can arrange an overdraft with this bank account. We will only charge you interest and/or fees if you use your Arranged Overdraft. Subject to eligibility.

How much will I get?

It depends. We’ll look at your individual circumstances and decide on your overdraft limit. We’ll take into account age, earnings and credit rating.  

More about Overdrafts

How to apply online

Have ID ready

We’ll need some details from you, such as your address history, monthly income and some ID.

Start your application

You can apply online right now if you are ready. Just use the section below to tell us about yourself.

How long will it take?

You should be able to complete the online application within an average lunch break.

Ready to apply

You can apply if you are:

Aged 18+ and a UK resident.

To earn Rewards you need to log into Online or Mobile Banking at least once every three months 

Not sure Rewards are for you?

View our everyday bank account with no monthly fee.

Please review the important legal stuff:

By clicking continue you’re confirming that you’ve been provided with, and have acknowledged our important documents, including the FSCS information sheet. By proceeding with your application you also agree that you’ll receive your statements in a paperless format. We'll send you an email when your statements are ready to view in Online Banking.

What you need to know

Your ‘Insurance Product Information Document’ and your ‘What You Need to Know’ are available in a paper format. Let us know if you’d like this posted to you.

How your information might be used

It's important for you to understand how we use and share your information. Please read this short summary before you continue with your application.

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