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Frequently asked questions
Help with your payments
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Help with your card
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Other ways we can help
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Help with your product
Help with the NatWest app
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Help with Online Banking
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Need more help? We're always here to help you with your banking. Explore all the ways you can bank with us.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Online Banking available to customers aged 11+ with a NatWest account.
Dealing with difficult times
These helpful resources can provide practical information about how to deal with change during difficult times.