Ways to Bank

Speak to us with telephone banking and more

Discover telephone banking


Get in touch when the time is right for you and speak to one of our team in a UK call centre

A secure and confidential way to bank that gives you access to a member of our team

Get speedy answers to any queries you may have about your accounts. Just pick up the phone

Telephone banking numbers

This service is for registered telephone banking customers.

Call us on: 03457 888 444

Overseas: +44 3457 888 444

Minicom: 0800 404 6161

Lines open: 7 days a week 8am – 8pm (Automated service 24/7)

Remember: You'll only be able to use telephone banking if you have your PIN and password

Register for our services

You can now sign up for our Mobile Banking app, Online Banking and telephone banking all in one go! To get started, follow the steps below.

  1. 01

    Download our Mobile Banking app

  2. 02

    Follow the on-screen instructions

  3. 03

    When asked for your Customer Number enter it. If you don't know it or haven't registered for Online Banking before then tap 'What's my Customer Number?' Then follow the on-screen instructions.

  4. 04

    You can then register for all three services at once!

Other ways to speak to us

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Message Us in the app

Early bird or night owl? Either way, you can Message Us whenever you want within the app. We're available 24/7. Simply open the Mobile Banking app, tap help then Message Us.
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Ask Cora

Cora never sleeps. Our digital assistant is available 24/7, dealing with questions, or getting you to the right place in no time. You’ll find Cora in the ‘Need help?’ pop up on the right hand side of our webpages and in the 'Help' section of the mobile app. So now you know where to go first for answers.

Something else we can help you with?