Ways to Bank

Setting up a standing order

In a nutshell

When you set up a standing order, you tell us to pay a fixed amount to someone from your account at regular intervals (for example, monthly) on a fixed date.

You can set it up for a specific number of payments or cancel it when you no longer need it.

Standing orders are used more frequently to pay individuals however can be used for companies too. 

I’d like to learn how…

Select your preferred way of doing it

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The quickest route

What you'll need

 

Access to the mobile app

Your step-by-step guide:

  1. 01

    Log in to the mobile app

  2. 02

    Select the account that you want to set up the standing order to come from

  3. 03

    Select the 'Standing order' section

  4. 04

    Select 'Create' in the top right of the screen to add a new standing order

  5. 05

    Choose your payee from the lists provided - either to a payee or one of your own accounts

  6. 06

    Follow the steps on-screen to set up the description, amount and payment intervals

  7. 07

    Review and confirm the details


How easy was that? If you want to amend a standing order using the app, then it’s just as easy.

What you'll need

 

A NatWest card-reader

A card you can use with the reader

Access to Online banking

Your Online Banking login details

Your Step-by-step guide:

  1. 01

    Log in to Online Banking

  2. 02

    Select 'Payments and transfers' from the left-hand menu

  3. 03

    Under the 'Standing orders' header select 'Create a standing order'

  4. 04

    Type in the Payee's name

  5. 05

    Type in their bank account number

  6. 06

    Type in their sort code

  7. 07

    Type in a reference. Choose something that will help the person you’re paying recognise that it’s you

  8. 08

    Select one of the payment period options and click 'Next'

  9. 09

    Choose the account the standing order is to be paid from

  10. 10

    Enter the amount you wish to send. This amount will stay the same for all future payments, unless you amend it

  11. 11

    Select when and how often you want your standing order to be paid. Click 'Next'

  12. 12

    You’ll now see a summary of your standing order. Check the details and authorise with your card-reader

  13. 13

    Once authorised with your card-reader, your new standing order will be set up. You’re done

What you'll need

 

Your card-reader has been enabled. Enable a card-reader

Your Online/telephone Banking details (they’re the same)

Your step-by-step guide:

  1. 01

    Call us on 03457 888 444 (International +44 8705 888 444), you will hear an automated menu where you can make a selection based on what you want to do

  2. 02

    Press 2 - To set up a standing order

  3. 03

    Follow the prompts over the phone

  4. 04

    Make sure you have the details of the person you are paying. You’ll need those as well as other things like how much you want to pay and how often

What you'll need

 

Your NatWest card

Your step-by-step guide:

  1. 01

    Head into a branch and bring your NatWest card, we’ll ask you to tap in your PIN and use this as ID

  2. 02

    Make sure you have the details of the person you are paying. You’ll need those as well as other things like how much you want to pay and how often

Something else we can help you with?