What you'll need

 

The app

You may need the details (account number and sort code) of  the company

 

Your step-by-step guide: Paying an existing bill

  1. 01

    Open your mobile app.

  2. 02

    Tap on the account you wish to make a payment from.

  3. 03

    Tap on 'Payments'.

  4. 04

    Tap 'Make a payment'.

  5. 05

    Tap on 'Select payee' on Apple devices or 'Choose payee' on Android devices to search through your saved payees until you find the bill you want to pay. Enter the amount you want to pay and if you want to make to payment now or in the future.

    Tap ‘Make payment’ on Apple devices or ‘Next’ on Android devices to continue.

    * If you want to change the existing reference a daily limit of £750 will be applied and you may be asked to authorise the payment using your app's log in details.

  6. 06

    Check and confirm the payment details are correct and 'Make payment'.

  7. 07

    That’s your payment complete! 

    If you need a record of this payment simply tap 'Get PDF confirmation'.

Your step-by-step guide: New bill payment

  1. 01

    Open your NatWest app, tap on the account you want to make a payment from, select 'Payments' and then 'Make a payment'.

  2. 02

    Tap ‘Select payee’ on Apple devices or ‘Choose payee’ on Android devices and then tap 'Pay someone new' and enter the name and account details of the bill you want to pay.

  3. 03

    Use the reference number supplied by the company you are paying, so that they know it's from you.

    Choose the amount you want to pay and when you want the payment to be sent. Tap on ‘Make payment’ for Apple devices and ‘Next’ on Android devices

  4. 04

    For added security you may be asked to authorise this payment. If this happens you will see the ‘Authentication required’ screen. Just tap ‘Next’.

    Just re-enter your mobile app’s log in details, to re-confirm it’s you.

  5. 05

    Check the details on screen are correct then tap ‘Make payment’ on Apple devices and ‘Next’ on Android devices, then tap ‘Make payment’ again.

  6. 06

    Payment complete, you can save or send a PDF copy of the payment once it's sent if you want to keep a record of it.