NatWest - Online Banking locked

Registering for NatWest Mobile Banking

What can we help with?

I am receiving the message 'Account cannot be added at this time'?

If you have received this message it is most likely because your Online Banking is locked. This can happen if you have entered your details incorrectly.


To resolve this issue you can speak to our Webchat team or alternatively call the Mobile Banking Team on 0345 366 0012 (open Mon-Sat 8am-6pm).


Chat Now 

Once you have your Online Banking details you can continue to register for the mobile app and get access within minutes.


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