Mobile app demo | Learn how to use our mobile app | NatWest

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Try our mobile app demo

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Try our mobile app
demo

Learn how to use the app, try some of the great features yourself, then download and activate!

Get the app

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Limits apply to certain features and functionalities, please see below for details.

iOS demo
Android demo

Important information about our app's features

It's the little details that matter

We think it's important you understand the features of our app and how they work. Below is some further information on them, so you can see how they could help you bank on the go.

Get Cash

Withdraw up to £130 every 24 hours at NatWest, Royal Bank of Scotland (in Scotland), Ulster Bank NI and Tesco ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked).

 

Fingerprint login

Apple Face ID and Touch ID is available on selected Apple devices. Android Fingerprint is available on selected Android devices.

 

Paying someone new without a card reader

There is a maximum of 5 payments totalling £1000 per day. You must be aged 16 or over. 

 

Pay your contacts

You can make a maximum of 20 payments totalling no more than £250 per day. Pay anyone who uses the 'Paym' service. You must be aged 16 or over and registered to Paym.

 

Cancelling Direct Debits

To cancel a Direct Debit using the mobile app you have until 8:20pm (UK time) on the day the payment is due. At or after 8:20pm (UK time), the payment due on that day will have been taken and we will not be able to retrieve it.

 

Cancelling or amending a standing order

To cancel or amend a standing order from within the app you must give two working days notice.

 

Creating a Travel Plan on your debit card

You can register one trip at a time. It can include up to seven countries and last 90 days. Register each country you are visiting. The marker will apply to all debit cards in your name. Joint account holders should register separately. 

 

Creating a Travel Plan on your credit card

You can register one trip at a time. It can include up to seven countries and last 90 days. Register each country you are visiting. You can add multiple trips and any trips created will be applied to any additional cardholders on your account.

 

Managing Receipts (business customers only)

Available to Business Banking customers only. Available on iOS 11 or above for Apple devices and Android 6 and above for Android devices.

Like what you see?

Download our mobile app and start banking on the go today

Get the app
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