Our Mobile Banking app
Discover our app
The ability to check your balance, move money and handle your finances on the go
Touch ID, Face ID and Android Fingerprint login keeping your details and finances under lock and key
Round-the-clock access allowing you to stay on top of things wherever or whenever you like
Great features like “Get Cash” - which allows card-less ATM withdrawals
App available to customers with Online Banking and a UK or international mobile number in specific countries.
Touch ID is available on selected Apple devices. Android Fingerprint is available on selected Android devices. Face ID is available on iPhone X and later models. Supported device list
For Get Cash, withdraw up to £130 every 24 hours at any NatWest, Royal Bank of Scotland (in Scotland) or Tesco ATM, as long as it’s within your daily withdrawal limit. You must have at least £10 available in your account.
Register for our services
You can now sign up for our Mobile Banking app, Online Banking and telephone banking all in one go!
What you'll need:
Your mobile phone
Your Online Banking Customer Number, PIN and Password (Don't worry if you don't have these, you can get them by following the steps below)
Your step-by-step guide:
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01
Download our Mobile Banking app
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02
Enter your mobile number. We'll send you a text with an activation code. After you've read the app's terms and conditions you'll be asked to enter your activation code
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03
Create your passcode. Once you create your passcode you'll need it every time you want to use the app. It should be between 5 and 8 characters long
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04
Enter your customer number. This is the 10-digit number you receive when you set up Online Banking or telephone banking. It starts with your date of birth (ddmmyy), followed by four digits.
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05
Enter characters from your PIN. We never ask you for your full PIN or password, but the app will ask you for certain numbers from your PIN and a few characters from your password - just to make sure it's you.
I've forgotten my PIN
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06
Excellent, you're up and running. You can now handle your finances from the comfort of your sofa, or bed... or the bus into town
Start banking on the go
How to get the most from your NatWest app
24/7 messaging makes banking easier
Early bird or night owl? Either way, you can Message Us whenever you want within the Mobile Banking app or on the website. We're available 24/7.
Our security promise
Whether you’re banking online or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise.
1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe
2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe
3. We'll help you protect yourself with tips on staying secure and free tools for extra protection
Saving just got easier
Improved pending transactions
Credit card Instalment Plans
Mobile number up to date?
Unlock the full power
Certificate of interest
Enjoy the app on the big screen
The app works beautifully on your tablet device too. Why not try the big screen experience.
We’ll grab the popcorn.
