Taking out cash with Get Cash
In a nutshell
Your mobile app has a function called Get Cash. This lets you take out cash when you don't have your card but need money - great for people who accidently leave their cards at home.
App available to customers with Online Banking and a UK or international mobile number in specific countries.
Withdraw up to £130 every 24 hours at any NatWest, Royal Bank of Scotland (in Scotland), as long as it’s within your daily withdrawal limit. You must have at least £10 available in your account.
Your step-by-step guide:
Log in to the app
Click on the “Get Cash” icon (you’ll see it at the bottom of the app home screen)
Select an amount between £10-£130 (in multiples of 10)
Click on 'Get Cash Code'
Click on 'Reveal Code' to get your six-digit Get Cash code
Go to any NatWest or Royal Bank cash machine, press ‘enter’ and then follow the instructions. Make sure the amount you choose is the same as the amount you chose in the app
Now you’ve got cash, you can carry on as you were
Note: If the code expires before you withdraw the cash then the funds will re-credit your account within 24 hours