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Coronavirus – We’re here to support you
We’re doing everything we can to keep our services running for customers, however we are unable to keep all our branches open today. Our remaining branches are open 10am-1pm Monday to Friday, although may be subject to change at short notice.
Check our branch locator to see if your branch is impacted. Our Mobile and Online Banking services are available 24/7 for all your banking needs.
Help us support those who need us most.
Our colleagues in branches and contact centres are working incredibly hard in difficult circumstances. Please don't visit your branch unless it's critical and if you do, please practice safe social distancing.
Finding your nearest branch
How do I find my nearest branch?
Our branch locator will tell you where your nearest branch is as well as some of the services on offer in that branch.
Perfect if you’re new in town, or you just need to know where your nearest branch is.
If you live in an area that operates a mobile branch, this will also show in the search results.
Same day payments over £20,000
This is also known as a CHAPS payment. We have guidance on how you can make CHAPS payments and what you need to take to branch to complete your transaction.
Select your preferred way of doing it
What you'll need
Your mobile app
Your step-by-step guide:
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01
Open your app
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02
Select 'Help' at the bottom of the screen
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03
Select 'Near Me'
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This will show your location and any branches in that area. If you are looking for a specific branch you can search for it in the search bar at the top of the screen
App available to customers with Online Banking and a UK or international mobile number in specific countries.
What you'll need
You don't even need to be logged into Online Banking, you just need internet access
Here's how:
Use the link below to go straight to our branch locator and then follow the instructions on screen. It couldn't be simpler.
Online Banking available to customers aged 11+ with a NatWest account.
