Ways to Bank | NatWest

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When looking for the most convenient ways to bank, NatWest has you covered.

Online Banking available to NatWest account holders aged 11+. App available to Online Banking customers with a UK or international mobile number in specific countries. 5* rating Apple App Store at 22/05/2017.

Payments over the weekend have changed


Find out what this means for you

The way regular payments come in and out of your account(s) over a weekend has changed, and your available balance may be affected.

What's changed:

Payments into your account at the weekend (like your salary, pension or other regular income)

Any payments due into your account on a Monday will only be available to you from the Monday and not the Saturday as before.

 

View further information

Payments out of your account at the weekend (like Direct Debits and Standing Orders)

Any payments due out of your account on a Monday will leave your account on the Monday, meaning this money will still be available to you over the weekend.

Important information about branches

We have recently announced that we will be closing a number of branches.

Closing a branch is a decision we don't take lightly, as we know how it can affect people in the local area. We’ll always work hard to guide you through the changes and find the best way to serve you from now on.

View branch closure locations

We put your safety and security first

Whether you’re banking online or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise.

1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe

2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe

3. We'll help you protect yourself with tips on staying secure and free tools for extra protection

Remember to take sensible precautions

Keep your antivirus and firewall software up to date, and download the free IBM Rapport software for PC, Laptops and Macs

Learn more about security
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Mobile App

Online Banking

iPad

Ways to bank near you

Mobile branches for rural communities

Mobile branches for rural communities

If you live or visit a rural community, our mobile branch bank could be the answer you’re looking for.

Customers visiting the mobile branch bank will be able to carry out a range of personal banking transactions onboard, including:
 

  • Cashing cheques
  • Making account deposits
  • Paying bills
  • Accessing forms to open accounts

The RBS Mobile Branch Banking service operates 5 days a week, all year round except for Christmas day / Bank Holidays and can accept deposits, cash withdrawals, bill payments, and has an on-board customer phone facilities for contacting central areas to enquire about loans, credit cards, mortgages, insurance, etc.
 

Find out where our mobile branches are located

Find your nearest branch

Find your nearest branch

Find your nearest branch and use Cash Deposit Machines and ATMs to check your balance, pay in cash and cheques.

You can use our Branch Locator to find your local branch that best meets your needs:
 

  • Branches only
  • Cash machines only
  • Branches & cash machines
  • Cash & cheque deposit machine
  • Extended opening hours for mortgage appointments

Use our Branch Locator

Using post office

Using the Post Office

Get your general banking done at a local post office branch

We’ve increased the number of services available at thousands
of Post Office® outlets across the UK.

As a NatWest customer, you can:

 

  • Get a balance using your debit card and PIN. 
  • Withdraw cash using your debit card and PIN. 
  • Pay in cash with a pre-printed paying-in slip. 
  • Make cheques deposits with a pre-printed paying-in slip.
Using post office

Community bankers

Learn more about our community bankers

We are committed to ensuring our customers and communities are able to continue accessing quality banking services. Our new Community Banker provides customers with personal assistance and support to access our non-cash services, as well as help with achieving their financial plans and goals in local communities – replicating many of the services available in our branches.

 

Our Community Bankers will get to know the local communities, engage with local groups and provide training and education on issues such as fraud and scams protection in the local area.

 

Please contact your local branch to find out more details

Use our Branch Locator

Using post office

Video banking

Learn more about our video bankers

Our video banking service allows customers to meet with a video banking adviser without having to visit a branch.


Video banking is currently available to NatWest personal customers.  Customers who prefer a face-to-face appointment can arrange one – by video – at a time and location convenient to them. 


We connect with the customer using a live video link, either at their home, or in branch. The video banking advisor can conduct a Financial Health Check or discuss a personal loan, credit card or overdraft, as well as opening a current or savings account.  All they need is a device with a camera such as a smartphone, tablet, laptop or desktop PC with webcam.


This service is available to customers from 9am - 8pm Monday to Friday and on a Saturday from 9am - 3pm. Appointments can be booked through any branch, over the phone on 03457 888 444 or via webchat. 

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