Service status

Our service status How are our services running?

You can use this page to see when we'll be upgrading our services. You will also be able to check if any of our services are experiencing issues. Remember to visit our Support Centre if you have any questions.

 

Accordion

Icon expand Planned system updates

 

 

In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.

When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.

Accordion

Icon expand Websites

 

 

Service working normally.

Accordion

Icon expand Online Banking

 

 

 

Service working normally.

Accordion

Icon expand Mobile Banking

 

 

 

 

Service working normally.

Accordion

Icon expand Payments

 

 

 

 

 

 

 

 

 

 


 

 

Weekend Payments changed from 13th January 2018:

Any payments due out of your account e.g. direct debits, on a Monday will leave your account on the Monday, meaning this money, will still be available to spend over the weekend.

Any payments due into your account, e.g. salary, pension or benefits payments, on a Monday will only be available to you from the Monday and not the Saturday.

You will no longer see these payments in your account summary or included in your available balance until Monday.

Please note that there is no change to faster payments and funds transfers, they will continue to leave and arrive in your account immediately or on the date requested. For further information please click here

Accordion

Icon expand Telephony

 

 

Service working normally.

Accordion

Icon expand Branch

 

 

Service working normally.

Accordion

Icon expand ATM

 

 

Service working normally.

Set Tab for lightbox