What happens next?

This depends on whether you were accepted, declined or are still awaiting a decision. See our guidance below.

It means we need either a copy of your ID, or a signature to open your account:

We may email you shortly to let you know how to upload photos of your ID online

Alternatively, you'll receive an application pack in the post soon detailing exactly what you need to do next

We’ve registered you for online banking, if you don't use it already - once your account is open you can finish setting it up.

Putting money into your account

 

Don’t forget to pay into your new account once it’s open. Your account will show in online banking within 24 hours of being opened. How do I set up a standing order?

Don’t bank with us? Simply contact your other bank with your new account details to arrange a transfer or set up a standing order.

We are delighted that you have opened your new account.You will shortly receive written confirmation of your new account details.

Start saving straight away

 

If you set up a standing order now you don't need to think about moving money each month. It’s a great habit to start and you can easily change or cancel the standing order any time you like.

You can pay into your account using your account number and sort code. Your account will show in online banking within 24 hours of being opened. How do I set up a standing order?

Don’t bank with us? Simply contact your other bank to arrange a transfer or set up a standing order using your new account details.

Your feedback is important to us

We’re always looking for ways to improve our online experience for our customers. Please tell us what you think about the experience you have had on our website today. The survey will take about 3 minutes.

Something else we can help you with?