Split bills, not hairs

Unfortunately, it is only possible to pay housemates that have added a bank account to Housemate. Please ask this housemate to add a bank account by going to Account > Banks > Add another account and follow instructions on your screen. If your housemate wasn’t able to add an account to Housemate, you can settle this payment outside of the app and add the payment to Housemate manually by choosing ‘Need to add a payment settled outside Housemate?’ when adding a payment.

Your credit history is all the information held on how you’ve managed credit in the past, contained in your credit file. 

Rent recognition is an innovative feature in Housemate that allows you to build your credit history, which could help build your credit score, by getting recognition for your rental payments (currently only available in England & Wales). 

Simply, go to Build > Set up rent recognition, pay your rent on time and our credit bureau partner Experian will start adding these to your credit history once they have recognised 6 payments (note: rent recognition will never negatively affect your credit score).

There are numerous helpful tips on how to build your credit history in the ‘Build’ section of Housemate. You can find more information on the building credit guide from Experian. 

We are committed to ensuring that your information is secure with us and with the third parties who act on our behalf. For more information about the steps we are taking to protect your information please visit here. 

Your right to privacy and online security is important. Our Privacy Statement describes how NatWest Housemate as part of the NatWest Group Plc and other authorised third parties will use the personal and financial information that is provided or collected in the NatWest Housemate app in order to facilitate the product.