Bereavement help and support | NatWest

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Coping with bereavement

Bereavement help to support you after the loss of a loved one

How to let us know
Help dealing with bereavement

Most people don't know where to start when it comes to dealing with the financial and practical tasks that need to be completed after a loved one has passed away.

We're here to help you get things sorted as easily as possible.

How to let us know about your bereavement

We know that coping with bereavement isn't easy and sorting out the financial affairs of someone you love can make it seem harder. We're here to help make things as easy as possible for you. If your loved one was a NatWest customer, please let us know as soon as possible using one of the options below.

If the deceased also had accounts elsewhere, you may be able to notify all banks at the same time using the Death Notification Service (DNS). Unless you are sure that they only banked with NatWest, we would suggest you use the DNS process.



If you'd find it easier to notify us online, please complete this form to submit this to us:

Fill in the online form

Call or write

Call or write to us

Prefer to call or write a letter? We have all the details of the information you'd need to provide, and our contact details:

Find our contact details

Web Chat

Web Chat

A member of staff can take you through the process and answer any questions you have through a secure live chat:

Chat to our team


In branch

If you prefer to come into branch to speak to us, use our branch locator to find your nearest, and their opening hours:

Find a branch

Useful links

When you're coping with bereavement, there are lots of different places to get information and advice. We've put together these useful links to help you find the support you need.

Practical advice to help you during this time

NatWest Bereavement leaflet (PDF, 3MB)

Useful list for who needs to be informed about bereavement

NatWest Useful guide for who needs to be informed about bereavement (PDF, 58KB)

Dealing with money when someone dies
Money Advice Service 

Expert guidance and advice
Facing Bereavement 

Registering a death, wills, probate and more 

Help dealing with death, wills and inheritance
Citizens Advice Bureau 

Understanding inheritance tax
HM Revenue & Customs 

Find an accredited solicitor
The Law Society (England & Wales)

Find a funeral director
National Association of Funeral Directors

Find a funeral director
Society of Independent Funeral Directors

Independent funeral advice
The Natural Death Centre 

A charity that helps families on low incomes
Down to Earth 

Some of these links are to non-NatWest websites. NatWest is not liable for the accuracy of the information provided on these websites.

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