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Banking with NatWest

Register for Online Banking

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Introduction to Online Banking

Step by step guide to registering

Do even more with the app

Online Banking available to customers aged 11+ with a NatWest account.

Introduction to Online Banking

Payments

Quickly move money between your accounts, send money to others (domestic and abroad) and pay bills, like your credit card. Limits apply.

24/7 Help

Get help with your accounts or speak to us 24/7 by using our Chat option, which appears on the right hand side of your screen when you log in.

Statements

The last 7 years of your statements are available to view, search or print. Your balance and last 10 transactions are displayed as soon as you log in.

Security

We use the latest technology and 24/7 monitoring. Get Malwarebytes Premium anti-virus software for free, worth £49.99, until May 2022.

Step by step guide to registering

Step by step guide in words Close

Step by step guide in words

Go to 'Register for Online Banking' and start by letting us know if you are a Personal, Business or Credit card customer. Enter your personal and account details. If you don't have your debit card details, just leave this blank and tap 'Next'
We’ll then show you your unique customer number. It's used for logging into Online Banking, registering for the app and for ID when you call us
For security, we will send you a one time passcode to the mobile number we hold on file to verify your details. If your mobile number is incorrect, missing or you don't receive a code, you can request for it to be sent by post.
After you enter and verify your activation code, the final step is to choose your memorable PIN and password which you will use to log in. We will never ask you for your full PIN or password after this point.

After you choose your PIN and password you can now log in to Online Banking.

Stuck for what to do now?

Order a Card Reader - which you will need for extra security when making payments
Download our mobile app - which you can get for phones and tablets*
Bookmark the Video Hub - which will help you learn to use Online Banking

*App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

Get help with Online Banking

We offer a free and personal service called 'Digital Lessons' for anyone unsure how to use Online Banking.

It lets you speak to a Community Banker who will help you learn how to bank from home and is available to every NatWest customer.

Discover Digital Lessons

We use a video communications company called Zoom to provide safe and secure video calls. If you're joining on your phone or tablet, you’ll need to download the Zoom app to take part in our Digital Lessons.

Do even more with the app

Our app is just like having the bank in your pocket and is very similar to Online Banking, except it's got some features that Online Banking doesn't have.

What do you want to do

View balances and activity

Transfer money between accounts

Cancel Direct Debits

Pay someone new

Pay bills, like your credit card

Lock debit and credit cards

Get cash without a card

Mobile app

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Online Banking

✔

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Terms and conditions to be aware of Close

Terms and conditions to be aware of

You have up to 8.20pm on the day the Direct Debit is due to cancel it.
You must be 16 or over to make payments.
Bill payment limits apply.
Pay someone new on the app up to 5 times a day, totalling £1,000. Daily payment limit of £20,000 applies for Online Banking and you may require a card reader.
Get cash can be used to withdraw up to £130 at any of our branded ATMs and you must have £10 available in your account, with an active debit card attached (locked or unlocked).
Fingerprint and Facial recognition available on selected devices.
Credit card lock/unlock available for MasterCards only.

The app is available for phone and tablet devices. If you don't have Online Banking yet, you can download the app and register for both services at once.

Get the app now

App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

Register for Online Banking

Introduction to Online Banking

Payments

24/7 Help

Statements

Security

Step by step guide to registering

Get help with Online Banking

Do even more with the app

What do you want to do

Mobile app

Online Banking

Is there anything else we can help you with?