Banking with NatWest

Register for Online Banking

Introduction to Online Banking

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Quickly move money between your accounts, send money to others (domestic and abroad) and pay bills, like your credit card. Limits apply.

24/7 Help

Get help with your accounts or speak to us 24/7 through Cora, our digital assistant or a live agent by using our Chat option, which appears on the right side of your screen when you log in


The last 7 years of your statements are available to view, search or print. Your balance and last 10 transactions are displayed as soon as you log in.


We use the latest technology and 24/7 monitoring. Get Malwarebytes Premium anti-virus software for free, worth £49.99, until May 2022.

Step by step guide to registering

Get help with Online Banking

We offer a free and personal service called 'Digital Lessons' for anyone unsure how to use Online Banking.

It lets you speak to a Community Banker who will help you learn how to bank from home and is available to every NatWest customer.

Do even more with the app

Our app is just like having the bank in your pocket and is very similar to Online Banking, except it's got some features that Online Banking doesn't have.
The app is available for phone and tablet devices. If you don't have Online Banking yet, you can download the app and register for both services at once.

Get the app

Search for 'NatWest Mobile Banking' in your app store - where you normally download your apps.

Step-by-step guide

  1. Open the NatWest app, tap 'I'm already a customer'. Read and accept the Mobile Banking Terms then tap ‘Get Started’.
  2. Enter your Online Banking customer number. Don’t have these? Tap 'What's my customer number?'.
  3. Enter the characters from your Online Banking PIN and Password. Don't have these? Tap 'Forgotten secure details?'.
  4. Confirm your mobile number and enter the activation code we text to you. If your mobile number is wrong then log in to Online Banking to update it, then return to the app in 3 days to finish registering.
  5. Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.
  6. If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.

Get the app

Experience the quickest way to manage your money

Get the app

Experience the quickest way to manage your money

Is there anything else we can help you with?