Instead of coming into a branch you can use your smartphone, tablet or computer to speak to us about our range of products and get a free face-to-face Financial Health Check, wherever you are. It's easy to use, confidential and secure.
Watch this video for more about video banking and how it could help with your banking.
You require a device that has a camera or webcam, and connection to the internet. Video Banking may be recorded.
You can use Video Banking to talk to us about:
A Financial Health Check - Whether you’re looking to action a specific need or simply want the peace of mind that your finances are in good shape the Financial Health Check will do the job
Opening savings and current accounts (excluding Reward Silver and Reward Platinum accounts)
Upgrading an existing current account (from a Select account to a Reward account only)
Applying for a personal overdraft, personal loan (available to existing customers only) or credit card.
Mortgages- we can walk you through the process and provide you with an agreement in principle
You can start an appointment straightaway or book one for the future.
For more information please read our Privacy Notice.
If you're unsure about how to book or join your appointment see our handy appointment guides.
If there’s a Video Banker available you can start your appointment straightaway.
Appointments are available between 8am-8pm Monday to Friday and 9am-3pm Saturdays.
You just need a device with a camera or webcam and connection to the internet.
Book an appointment for a time that suits you.
Appointments are available between 8am – 8pm Monday to Saturday and 9am- 5pm Sundays.
You just need a device with a camera or webcam and connection to the internet.
If your device uses apps, you’ll need to download the Zoom app using a link that we’ll email to you shortly before your appointment. If your device doesn’t use apps, you don’t need to download anything.
