Support for customers over 70 and in extended isolation
Helping you access and manage your money
Our Banking for Everyone page gives you the support and guidance you need during periods of self-isolation.
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Easy. Quick. Secure
Banking with NatWest
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Day to day banking from any screen
The NatWest app
Bank wherever, whenever
Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.
NatWest Online Banking
Everyday banking from the comfort of your home
Make payments, go paperless, view and download statements and more from the comfort of your home.
Online Banking available to customers aged 11+ with a NatWest account.
We're here to help you bank from home
Supporting NHS workers
Dedicated support for your banking needs
If you work for the NHS, we want to do everything we can to help you during this time. We've set up a new telephone line for you so you can get advice about your finances 24/7.
Supporting your family and friends
We're here for you
Our app gives you access to banking from home. Support your family and friends by helping them download our mobile app. You can share a link via our app or help them download directly from the App Store or Google Play.
Video Banking
Our Video Banking service provides you with banking from a location of your choice. You’ll be able to get a Financial Health Check, apply for a loan and more.
Telephone banking
We're here to chat if you need extra help or to update your personal details and order statements.
Video Banking may be recorded. We’re available for Video Banking between 8am – 8pm Monday to Friday and 9am – 3pm Saturdays. Internet connection and video capable device required.
You can use telephone banking and Online Banking once you have registered for either service.
Community Banking
Community Bankers work in mostly rural communities. They’re committed to ensuring you’re able to access banking services and educate the local area on fraud and scam protection.
Mobile Branches
If you don’t work or live near one of our branches, then you might appreciate a Mobile Branch coming to an area near you instead. When onboard you'll be able to pay bills, cash cheques and more.
Post Office® banking
Not near a NatWest branch? We’ve increased the number of services available at thousands of Post Office outlets across the UK giving you more choice as to how you choose to bank with us.
Branch banking
Pay in cash, cheques, book a financial health check and talk to a member of the team for help with digital banking.
Community Banking and Mobile Branches available in selected areas.