Our privacy policy | NatWest

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Our privacy policy

Everything you need to know about our privacy policy.

Download full privacy policy document (PDF)
Add your signposting title here… What's in this guide

This privacy notice gives you a comprehensive overview about how we handle data at NatWest, including information we may collect from our customers. We talk in detail about the information we holdwhat we do with this data and when we share it outside of NatWest (and with whom). You can read more about your rights around data and contact us as well.

We respect individuals’ rights to privacy and to the protection of personal information. The purpose of this Privacy Notice is to explain how we collect and use personal information in connection with our business. “Personal information” means information about a living individual who can be identified from that information (either by itself or when it is combined with other information).

We may update our Privacy Notice from time to time. When we do we will communicate any changes to you and publish the updated Privacy Notice on our website. We would encourage you to visit our website regularly to stay informed of the purposes for which we process your information and your rights to control how we process it.


We are a member of The Royal Bank of Scotland Group PLC ("RBS group"). More information about the RBS group can be found on rbs.com.

Add your signposting title here… Who we are

This privacy notice (the “Privacy Notice”) applies to all personal information processing activities carried on by the Personal Banking/Business banking business of the National Westminster Bank Plc ("NatWest").

NatWest is a data controller in respect of personal information that we process in connection with our business (including the products and services that we provide). In this notice, references to “we”, “us” or “our” are references to NatWest.

Our principal address is 250 Bishopsgate, London, EC2M 4AA and our contact details can be located at rbs.com below.

We are a member of The Royal Bank of Scotland Group PLC (“RBS group”). More information about the RBS group can be found at www.rbs.com by clicking on About Us.

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