Get in touch

Is Natwest Premier right for you?

We’ll talk you through the benefits - and help you decide whether Premier Banking is right for you. If you'd like, we can book you in to meet for a chat with a Premier Banking Manager.

Eligibility criteria

To qualify for Premier you need to be a permanent UK resident and meet one of these criteria:

  • a sole income of at least £100,000 or a joint income of £120,000 paid into your NatWest account; or
  • a minimum outstanding mortgage borrowings with us of £500,000; or
  • savings and investments of at least £100,000 held with us.

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

How can we help you?

Speak to our telephone banking team. 

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

 
NatWest Premier is available to customers who are a permanent UK resident, with a sole income of at least £100,000 or a joint income of £120,000 paid into your NatWest account, or minimum outstanding mortgage borrowings with us of £500,000, or savings and investments of at least £100,000 held with us.

How can we help?

Premier 24 Customer Support
  
Make transfers, payments and international payments, manage your direct debits or book an appointment with your Premier Banking Manager

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

Reward Black Account - Membership Services

Use or claim your Reward Black Account benefits.

Telephone 0345 601 7188
International +44 2392 660 340
Minicom 0345 600 0512

Membership services are open Monday to Friday 8am-8pm (except Bank Holidays) and 9am-5pm on Saturdays. Calls may be recorded.

I have a different Reward Account?

 
NatWest Premier is available to customers who are a permanent UK resident, with a sole income of at least £100,000 or a joint income of £120,000 paid into your NatWest account, or minimum outstanding mortgage borrowings with us of £500,000, or savings and investments of at least £100,000 held with us.

Premier 24 - Customer Support

Make transfers, payments and international payments, manage your direct debits or book an appointment with your Premier Banking Manager.

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395
 

Black Reward Account - Membership Services

Use or claim your Reward Black benefits.

Telephone 0345 601 7188
International +44 2392 660 340
Minicom 0345 600 0512

Membership Services are open Monday to Friday 8am-8pm (except bank holidays) and 9am-5pm on Saturdays. Calls may be recorded.

I have a different Reward Account?

 
NatWest Premier is available to customers who are a permanent UK resident, with a sole income of at least £100,000 or a joint income of £120,000 paid into your NatWest account, or minimum outstanding mortgage borrowings with us of £500,000, or savings and investments of at least £100,000 held with us.

How can we help?

Wherever you are – home or abroad – speak to our UK-based support team, 24/7.

Make transfers, payments and international payments, manage your direct debits or book an appointment with your Premier Banking Manager.

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

 
NatWest Premier is available to customers who are a permanent UK resident, with a sole income of at least £100,000 or a joint income of £120,000 paid into your NatWest account, or minimum outstanding mortgage borrowings with us of £500,000, or savings and investments of at least £100,000 held with us.

Chat with our team online

Our dedicated WebChat team is on hand 24/7, to help you. They can help you with things like:

  • Real-time balances and up-to-the-minute statements;
  • Online banking and the mobile app;
  • Instant transfers between your NatWest accounts, paying bills and making payments;
  • Managing Direct Debits and standing orders; and
  • Arranging a free financial review with your Premier Banking Manager.


  
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

Get in touch Book an appointment

From making your money work harder, reviewing your financial goals or getting set-up for mobile banking. Your Premier Banking Manager is here to make your life easier and run more smoothly.

If you don't have their mobile number to hand. You can call our dedicated telephony team who can book an appointment for you.

  

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

Telephone banking

Wherever you are – home or abroad – call Premier 24 at any time, day or night. They can help you with several things including:

  • Transfers, payments and international payments;
  • Balances and up-to-the-minute statements;
  • Managing your Direct Debits and standing orders;
  • Arranging a free Financial Health Check; and
  • Booking an appointment with your Premier Banking Manager

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395


I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

How can we help?

Premier banking customers
 
Speak to our dedicated insurance team at a time that suits you.

Let us call you

I want to make a claim

Alternatively you can call us:

Telephone 0800 533 5266
Minicom 0800 404 6161

Lines are open Mon to Fri 8am - 8pm, Sat 9am - 5pm.
Excluding public holidays. Calls may be recorded.

Apply for a loan

Borrowing between £1,000 and £25,000?

Apply online today for a decision in minutes

Apply online now

 

Borrowing more than £25,000?

Get in touch today and your Premier Banking Manager will work with you to understand your needs and help you through the process.

 
Telephone
0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

We're here to support you

Our fully qualified advisers are here to help, an initial meeting is free. Fees and charges will be explained fully and clearly up front so you know what you are committing to. Call us on 0800 331 104.

Customers with hearing and speech impairments can contact us by Minicom on 0800 015 0870.

Lines are open: Monday to Friday 9am-5pm (excl. public holidays). Calls may be recorded.

How can we help you?

New customers

To talk through your options for an Interest Only Mortgage, please call:

Telephone 0800 096 9527
Minicom 0800 917 9527


Existing customers:

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

Book your financial health check

Our WebChat team is on hand to help you book your financial health check with your Premier Banking Manager.

 


What will I need for my appointment?
 

✔ Meeting preference - do you want to meet near your home or place of work?

 Documents to bring with you - to help us understand your needs you should bring the relevant financial documentation with you (e.g. statements, tax returns, bank statements).

 

Book your appointment

Our WebChat team is on hand  to help you book your appointment with your Premier Banking Manager.

 


What will I need for my appointment?
 

✔ Meeting preference - do you want to meet near your home or place of work?

 Documents to bring with you - if you are undertaking a financial review. To help us understand your needs you should bring the relevant financial documentation with you (e.g. statements, tax returns, bank statements).

 

Book your appointment

Our WebChat team is on hand  to help you book your appointment with one of our Premier Banking Managers.

 


What will I need?
 

✔ Meeting preference - do you want to meet near your home or place of work?

 Current address - information on your current address and post code.

 Evidence of criteria met - depending on the criteria you meet (above), you should have the relevant documents to help evidence this (for example, contract, tax returns or bank statements).

✔ Documents to bring with you - to help us understand your needs you should bring the relevant financial documentation with you (e.g. statements, tax returns, bank statements).

If you are a new customer you will need to bring either your driving licence or passport too.

Here to support you when you need it

Are you

 

An existing customer with a Premier Banking Manager

Telephone 0333 202 3330

International +44 161 933 7239

Minicom 0800 027 1395

An existing customer without a Premier Banking Manager

Telephone 03457 888 444

International +44 3450 303 605

Minicom 0800 404 6161

A new customer

Telephone 0333 202 3330

International +44 161 933 7239

Minicom 0800 027 1395x

 
Eligibility criteria

NatWest Premier is available to customers who are a permanent UK resident, with a sole income of at least £100,000 or a joint income of £120,000 paid into your NatWest account, or minimum outstanding mortgage borrowings with us of £500,000, or savings and investments of at least £100,000 held with us.

Customers with Premier Banking Managers

Telephone 0333 202 3330
International +44 161 933 7239
Minicom 0800 027 1395

Customers without Premier Banking Managers

Telephone 03457 888 444
International +44 8705 888 444
Minicom 0800 404 6161

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