With Private Insurance cover, you can call 24 hours a day, 7 days a week.
A dedicated claims handler will deal with your case as quickly as possible, with minimal paperwork.
If you’re claiming for something that has been stolen, you should always report the incident to the police before doing anything else.
Call our dedicated claims team on:
0800 533 5205
What to expect when you call:
Ideally have your Private Insurance Policy reference number ready, but don't worry if you can't find it. It just makes the process a little quicker.
We'll take time to understand the detail of your claim.The more details you can give us during your first call, the quicker we can process your claim.
We may ask to see some documents, like photos, quotes, invoices or receipts. We'll let you know what we need and how you can send them to us.