We are what we do
Making a move happen
A growing family wanted to move to a bigger home but couldn’t borrow what they needed. Jodie found out what the problem was and knew if she continued to check on their affordability the move would be possible.
Turning a passion into a business
Rebecca and Clare had always loved creating beauty products. So when they decided to turn a passion into a business, Jonathan was there to help.
Helping a town get back on its feet
When flooding hit the town of Tadcaster, Rachel gave up her Christmas to help local businesses and get the bank back up and running.
When a flat tyre stopped our mobile branch making its usual stop in Barton, Sandra and Helen went the extra mile to make sure customers still had access to their banking services.
Peace of mind
When Brian was diagnosed with a serious illness that meant he couldn’t work, he was worried about not being able to pay his rent. Adrian and Jonathan did everything they could to find out more about Brian's options and re-assure him during this difficult time.
We thought ‘no one plans to lose their bankcard, so shouldn’t we plan to help if they do?’ So we created Get Cash to allow you to withdraw money without your card.
Mobile Banking Security
Security is at the centre of our mobile banking app. We get independent experts to regularly test, update and confirm our systems meet the highest standards of security you expect.
Our TechXperts are the new digital experts based in all of our branches. They're here to help you get set up, use and understand both Online and Mobile banking.
Take up to £130 of your money per day with Get Cash, as long as it's within your daily withdrawal limit.
You must have £10 available in your account. You can only withdraw cash from NatWest, Royal Bank of Scotland and Tesco ATMs.
App available to customers with Online banking and a UK mobile number.