A beneficiary phone number is required as banks will phone the customer to call in with ID before the payment is credited to their account.
Payments to Canada require the beneficiary account number, name and address. An 8-digit Bank Transit Number should be provided in preference to a BIC wherever possible. The Bank Transit Number should be entered into the National Clearing Code box.
When sending Relay/Budget payments to Canada, they will more than likely have a 3 figure bank code as that is all they are provided with by the Canadian banks. However, a 4 digit code is required so an additional ‘0’ should be added at the beginning of the code e.g. Royal Bank of Canada 003 should be 0003; HSBC 016 should be 0016.
Mexican account numbers are 18 digits long and called a CLABE.
United States of America (USA)
The USA does not generally accept any payment that is not in USD and will convert if sent in Sterling. USA banks are identified using Fed Wire Routing numbers and ABA numbers (equivalent of UK sort codes) which are always 9 digits. This should go in the National Clearing Code box, and should be provided in preference to a BIC wherever possible.
For payments to Credit Unions, please contact the Retail Payments Helpdesk for assistance on 0845 300 3512.