Ways to Bank

Register for Online Banking

In a nutshell

Online Banking allows you to control your finances from wherever you have internet access.

You can do everything from checking your balance, transactions and statements, sending money to your family and friends or paying your bills. You also need to be registered for Online Banking before you can download the Mobile app.

I’d like to learn how…

Select your preferred way of doing it

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The quickest route

What you'll need


Your Debit Card, sort code and account number (Personal and Business customers)

Credit card (Credit card only customers)

Your step-by-step guide:

  1. 01

    Head to 'Register for Online Banking' and let us know if you are a Personal, Business or Credit card customer

  2. 02

    Enter your personal details. We’ll need details including your name and date of birth.

    For current account and savings account customers, we'll need your sort code and account number.

    For credit card customers, we'll need your card number, expiry date, security code and credit limit

  3. 03

    We’ll show you your customer number on screen (you're making good progress at this point). Make a note of it as you’ll need it when you log in, in the future.  

    If you already have your PIN and password from Telephone Banking, you can enter then here. If not, you can set these up once you have received your activation code

  4. 04

    If you have a mobile phone number registered with us, we'll ask you to confirm if it's correct on screen. If it is, then we'll send you an activation code by text message immediately. Or, if we don't have your mobile phone number, we'll send the activation code through the post

  5. 05

    If you were sent a postal activation code, log back in to the NatWest website and have your activation code to hand

  6. 06

    On the login page, type in your customer number or credit card number. On the next page, enter your activation code

  7. 07

    If you haven't chosen your PIN and password yet, you can do so now. Your PIN and password should be easy for you to remember, but hard for anyone else to guess or find out. Your PIN should be 4 digits long and your password can be between 6 and 20 characters

  8. 08

    Congratulations!  Now you can manage your finances anywhere you can get online (you can now get access to our mobile app too) 

What you'll need


Your Debit Card or Credit Card and PIN


Your guide

If you don’t feel comfortable setting up Online Banking on your own, you could always pop into one of our branches for some help.  

We have hundreds of “TechXperts” ready to help out with all things tech-related. They’re based in hundreds of branches up and down the country.

Something else we can help you with?