What you'll need
To be registered for Online Banking
Your debit card and card reader
Payee details - the first and last name of the person you are looking to pay. The account type, account number and sort code as well
Your step-by-step guide:
Select 'Payments and transfers' from the left hand menu
Select which account you want to make the payment from
Click on ‘Pay someone new’
Type in the first and last name of the person or full company trading name (Up to 140 characters. Acceptable special characters are '/', '&' and '-'.), the account number and sort code details of the person you want to pay
Select the account type (Personal or Business)
Click next, where a Confirmation of Payee (CoP) check is performed you will receive a response to let you know if the name you have entered matches the details for the account. If the response from the Payee's bank is ‘close match, no match or unable/unavailable’ we will give you advice on what to do next
Type in payee name – the payee name will be prepopulated from the full name but you can edit it. The payee name will appear on your statement and the payee list (Up to 18 characters. Acceptable special characters are '/', '&' and '-'.)
Type in a reference - this should be something to help identify you to the payee (Up to 18 characters. Acceptable special characters are '/', '&' and '-'.) Click next
Enter the amount you wish to pay
Select ‘Pay now’ or ‘Choose a date’ if you want to schedule this payment to leave on a future date
You can review the details entered, if correct you will now need your debit card and card-reader - follow the on screen instructions
All done, you will see confirmation of the payment and the option to print this transaction
Online Banking available to customers aged 11+ with a NatWest account.
When making the first payment in Online Banking, a card reader will be required. Alternatively, you can make the first payment of up to £1000 on our mobile app.
You must be aged 16 or over.