Paperless

Paperless
Go paperless

 

Always have your documents at your fingertips

Log in to go paperless

Online Banking available to customers aged 11+ with a NatWest account. App available to customers with Online Banking and a UK or international mobile number in specific countries.

 

Paperless Statements and Correspondence

It's easy to go paperless and access your statements and other correspondence through Online Banking. You don't have to wait on the post to arrive and you can view, save or print copies whenever you want. You can also choose to switch all or some of your eligible accounts to paperless, and you can switch back to paper at any time.

Paperless statements are now available for your credit card

Why go paperless?

Access up to 7 years of statements history

Access your statements as soon as they're available

Search transactions quickly and easily

Receive email or text alerts

Help reduce paper waste

One secure location

 

paperless

Going paperless is easy

Online:

  1. Log into Online Banking and click on the 'Paperless settings' option in the left hand menu
  2. Choose to switch your accounts to paperless statements, paperless correspondence or both
  3. Select 'Online only' for each of your accounts that you want to switch to paperless

You can switch back to paper at any time should you need to.

Go paperless now

Mobile:

You can now switch your NatWest MasterCard to paperless statements through our iPhone app.

  1. Log into the app and navigate to your NatWest MasterCard
  2. Select the 'Statements' option, then choose 'Delivery preferences'
  3. Select the 'Paperless statements' option to switch your credit card to paperless statements

You can switch back to paper statements at any time.

Paperless Statements

When you switch to paperless, you can view, save or print PDF copies of your statement for current and savings accounts. You can find your statements online by clicking the ‘Statements’ option in left hand menu, then selecting “View, save and print PDF statements and certificates of interest”.

Paperless statements

Access up to 7 years of statement history

SMS or email alerts let you know when your latest statement is available online 


Added peace of mind by having your statement stored safely in Online Banking, removing the risk of postal statements being intercepted

Easily search between specific dates, print and download transaction lists

More about statements
and transaction lists
How do I download
a PDF statement

Credit card paperless Statements

Online:

To view your credit card statements online, first log into Online Banking and click the ‘Statements’ option in left hand menu. Select the “View, save and print PDF statements and certificates of interest” option and from there you can choose which account and which statement you want to see. 
 

Paperless statements

Access up to 7 years of statement history

SMS or email alerts let you know when your latest statement is available online 


Added peace of mind by having your statement stored safely in Online Banking, removing the risk of postal statements being intercepted

Easily search between specific dates, print and download transaction lists

More about statements
and transaction lists

Mobile App:

You can view up to 24 months of credit card statements via our Mobile App.  To view your statement, login to the app and tap on your NatWest credit card, then select the ‘statement’ option.

Then simply choose which of your statements you want see.  You can view, download or share a PDF copy of your credit card statement using the app.

 

Paperless Correspondence

When you opt for paperless correspondence, we’ll send your mail digitally to your Online Banking Mailbox, rather than by post.  You can access correspondence we’ve sent you by logging into Online Banking and clicking the 'Mailbox' option in the left hand menu.

Online Mailbox
  • We’ll send you an alert to let you know when you have a new item of mail to view online (you can choose an email alert, SMS or both)
  • All mail you receive in your Mailbox is available in PDF format for you to view, download or print
  • We’ll store your correspondence for 2 years, you can save a copy off to your computer should you wish to keep it for longer
  • You can switch back to paper at any time

If you switch to paperless correspondence, we may occasionally still send selected important mail to you by post.

More on your
Online Banking Mailbox
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