Discover how to get the most from Online Banking
Online Banking is available to customers aged 11+ with a NatWest account. The mobile app is available on most smartphones to NatWest customers with Online Banking and a UK or international mobile number in specific countries.
- Your Online Banking Mailbox allows you to securely receive and access important mail we’ve sent you in electronic format.
- You can view, download or print PDF copies of your mail whenever you like.
- We will automatically send eligible mail to your Online Banking Mailbox as well as sending a paper copy by post. If you don’t need the paper version, you can choose to go paperless by selecting the 'Paperless settings' option in the left hand menu within Online Banking.
- We’re continuing to make more letters available to access online. You can now receive selected account opening letters to your Mailbox, so if you’re opening a new savings account, current account or personal loan you’ll see your new account documents in your Mailbox.
Have you downloaded the UK's 'Best Banking App'? The NatWest app has won the British Bank Award 2017 for best mobile banking app.
App available on most smartphones to NatWest customers with Online Banking and a UK or international mobile number in specific countries.