NatWest - Customer Number Finder

Registering for NatWest Mobile Banking

What can we help with?

I have not registered for Online Banking. How do I get a Customer Number?

To use the mobile app, you need to be set up for NatWest Online Banking.

 

When you sign up for this, you will get a customer number which is your date of birth (DDMMYY) followed by 4 digits. You can then use this number to register for the mobile app.

 

Set up Online Banking

I am registered for Online Banking but I have forgotten my Customer Number?

Know your Online Banking PIN and Password?

 

If you know your Online Banking PIN and Password then our Webchat Team can help you find your customer number. They will just need to ask you a few details.

 

Chat Now

 

Can't remember your Online Banking details?

 

If you do not know your Online Banking PIN and Password then you will need to reset your Online Banking. This will remind you of your customer number and allow you to reset your PIN and Password.

 

Reset Online Banking

 

 

Once you have your Online Banking details you can continue to register for the mobile app and get access within minutes.

 

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