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With our award winning mobile app, you can quickly and securely manage your everyday transactions at the tap of a button.
App available to Online Banking customers with a UK or international mobile number in specific countries.
Handy ways to pay and receive money
Quickly send money between your own accounts using the mobile app.
Transfering between your accounts is easy:
1. Simply log in and select the account you wish to make the transfer from.
2. Select 'Make a transfer'
3. Choose what account you want to make the transfer too
4. Enter the amount you wish to transfer
5. Select to 'send now' or 'send later'
6. Click 'Make transfer' on iPhone or 'Next' on Android - You will then be shown a confirmation screen
Done.
Need to pay a friend or the plumber? Make payments of up to £250 securely, with just an account number and sort code.
Payments under £250 can be saved on the app and will also show in your Online Banking for future use - When making the first payment in Online Banking for over £250 a card-reader will be required. You must be aged 16 or over and there is a maximum of 5 payments totalling £250 per day.
Blank pay someone new screen
Split a taxi or go halves on dinner, with Pay Your Contacts you don't to need to swap bank details.
You can pay friends and family using just their mobile number (as long as they have our mobile app or are registered for Paym). It’s quick and easy, and they’ll get the money instantly.
To Pay Your Contacts:
You must be aged 16 or over and can pay a maximum of £250 per day.
Blank pay your contacts screen
Paym is a service available to most of the UK’s leading banks and building societies that allows people to send you money using just your mobile number.
Receive payments simply using your mobile number - you no longer need to know your account details for someone to send you money. Paym is available on most personal accounts.
How to register for Paym:
Paym Logo
Our app contains a list of the most popular and frequently used utility, local authority and credit card companies.
Now you don't need to enter the company's account details, just type the name and we will pre-populate this information for you. You just need your reference number to hand.
How to pay a bill:
You must be aged over 16. Limits apply.
Pay Someone New Screen with predefined bill payees
If you have paid a person via Online Banking with your card reader their details will be saved in your banking app for quick access the next time you want to make a payment.
Just select 'Payments' and scroll through the names to select the correct person, type the amount and click send. The money will leave your account instantly.
Once the payment is made you have the option to share a PDF payment confirmation via email, save to your Cloud/Phone or print directly from the app.
Forgotten your debit card? No problem - you can still take cash out with our app.
You can use a maximum of two codes to withdraw up to £130 every 24 hours. Each code lasts 3 hours but only one is valid at a time. If the code expires, the money requested will go back into your account within 24 hours.
You must have at least £10 available funds to withdraw and an active debit card for your account.
Get Cash reveal screen
Set up, amend and cancel your standing orders and Direct Debits using your banking app.
Open up the mobile app to set up standing orders to saved payees, companies or between your own accounts. You can view the status of your regular payments, check the details, keep an eye on the next payment date and cancel future payments.
For more details on setting up and cancelling regular payments and timescales, visit Support Centre.
No need to visit a branch to set up your standing orders, it's just a few steps on your app.
If you’d like to see the standing orders you’ve got set up, choose the account they come out of and press ‘Standing Orders’. You’ll see them all listed. Then, if you’d like to cancel one, click on it and tap the ‘Cancel’ button at the bottom. To set a new one up, press the ‘create’ button.
Important Information
Need to make a payment next week, next month but worried you will forget to send it? Set it up now to leave on a specific date in the future.
Setting up a payment or transfer to leave on a specific future date is easy and can be done through the mobile app. Simply follow these steps:
Note that payments and transfer can not be scheduled to leave more than 120 days in the future.
