How to make mobile payments | NatWest

Making a transfer

Transfering between your accounts is easy:

1. Simply log in and select the account you wish to make the transfer from.

2. Select 'Make a transfer'

3. Choose what account you want to make the transfer to

4. Enter the amount you wish to transfer

5. Select to 'send now' or 'send later'

6. Click 'Make transfer' on iPhone or 'Next' on Android - You will then be shown a confirmation screen

Done.

Just select 'Payments' and scroll through the names to select the correct person, type the amount and click send. The money will leave your account instantly.

Once the payment is made you have the option to share a PDF payment confirmation via email, save to your Cloud/Phone or print directly from the app.

You can use a maximum of two codes to withdraw up to £130 every 24 hours. Each code lasts 3 hours but only one is valid at a time. If the code expires, the money requested will go back into your account within 24 hours.

Open up the mobile app to set up standing orders to saved payees, companies or between your own accounts. You can view the status of your regular payments, check the details, keep an eye on the next payment date and cancel future payments.

• To amend or cancel a standing order from within the mobile app you must give two working days notice
• To cancel a Direct Debit from within the mobile app you have up until 8.20pm (UK time) on the day the payment is due. At or after 8.20pm (UK time), the payment due on that day will have been taken and we will not be able to retrieve it

For more details on setting up and cancelling regular payments and timescales, visit Support Centre.

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If you’d like to see the standing orders you’ve got set up, choose the account they come out of and press ‘Standing Orders’. You’ll see them all listed. Then, if you’d like to cancel one, click on it and tap the ‘Cancel’ button at the bottom. To set a new one up, press the ‘create’ button.

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Important Information

To cancel a standing order from within the mobile app you must give two working days’ notice. 

Setting up a payment or transfer to leave on a specific future date is easy and can be done through the mobile app. Simply follow these steps:

• Select the account you want the money to leave from
• Select the account you want to transfer your money to or enter the payment details of the person you wish to pay
• Select 'Send later' and enter the date you would like the transfer or payment to be made
• Touch 'Schedule payment' and that's the payment or transfer set up and good to go

Note that payments and transfer can not be scheduled to leave more than 120 days in the future.