What you'll need
The mobile app
The last four digits of your account number
Your step-by-step guide:
Login to your mobile banking app
Tap 'Help' then tap 'Message us'
You'll be able to speak to someone about changing the frequency of your statements there
Make sure you've got the last four digits of your account number to hand
App available to customers with Online Banking and a UK or international mobile number in specific countries.