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What you'll need

 

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Your Online/telephone banking details (they’re the same)

Your step-by-step guide:

  1. 01

    Call us on 03457 888 444 (International +44 8705 888 444). You will hear an automated menu where you can make a selection based on what you want to do

  2. 02

    To amend a standing order, you need to select option 1 “Payments and transfers”

  3. 03

    Follow the prompts over the phone

  4. 04

    Make sure you have the details of the standing order you would like to amend

You can use telephone banking when you have registered for Online Banking, and vice versa. Online Banking available to customers aged 11+ with a NatWest account.