What you'll need

 

You will need your NatWest card reader to authorise the changes. Don’t have a card reader? Learn how to order one here

Your debit card

Access to Online Banking

Your Online Banking login details

Your Step-by-step guide:

  1. 01

    Log in to Online Banking

  2. 02

    Select 'Payments and transfers' from the left-hand menu

  3. 03

    From the Standing orders section, select 'Manage standing orders'

  4. 04

    From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button

  5. 05

    If required, amend the payee details and then select 'Next'

  6. 06

    If required, amend the payment details and then select 'Next'

  7. 07

    Please select 'Confirm' to complete your request

  8. 08

    Confirm the details are correct and if required authorise the changes using your card-reader

  9. 09

    Select 'Confirm' button to complete

 

Quick heads-up:

We’ll need three working days to amend a standing order.

If you don’t have three working days, you could cancel the standing order on your mobile app before 6pm the day before the payment is due to go out. That will recall the payment. Then set up a new standing order with the amended details.

If you need to amend a standing order that’s due to go out in the next 2 working days then you can do so by contacting telephone banking or visiting a branch.