PPI Complaints

Commission Only (Plevin) complaints

About Commission Only complaints

On 2 March 2017, the FCA published a policy statement (PS17/3) introducing, among other things, new rules and guidance concerning the handling of PPI complaints in light of the Supreme Court’s decision in Plevin v Paragon Personal Finance Ltd (Plevin).  The Plevin judgment concerned a claim under s.140A of the Consumer Credit Act 1974 about the non-disclosure by a lender of the level of commission on a PPI contract. 

This provided that, as a result of Plevin, you may now be able to complain about the level of commission from your PPI sale that was not made clear to you when you purchased it.  The impact of this is that you may be entitled to compensation, in relation to this commission, even if you were not mis-sold PPI.

Who can make a Commission Only (Plevin) complaint?

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