Whether you’re banking online or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise.
1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe
2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe
3. We'll help you protect yourself with tips on staying secure and free tools for extra protection
Remember to take sensible precautions
Our Mobile Banking app uses encryption to keep your information secure but it's still important to keep your phone operating software up to date.
And if you prefer banking on your PC, Laptop or Mac, download the free IBM Rapport software for PC, Laptops and Macs