Mobile App
Service working normally
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Service status
How our services are running and updates on planned maintenance
What's this all about?
Find out important updates related to our range of services. And, you can also see whether our range of services are running as we expect, if we're aware of any issues, or if we're planning a period of maintenance soon.
Planned Upgrades
In order to keep our systems up to date and add improvements we sometimes need to carry out essential maintenance.
So we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.
When we have essential maintenance planned outside of these times, we will provide an update below and give you the specific times and services affected.
Our Services
Below you'll see whether our range of services are running as expected, if we're aware if any issues, or, if we're planning any updates in the near future.
Online Banking
Service working normally
Websites
Service working normally
Payments
Service working normally
Credit Cards
Service currently experiencing Issues
Some customers are unable to view Credit Card information on Online Banking and Mobile.
We are also experiencing some problems with our telephony service for credit cards, which is limiting our ability to assist customers over the phone.
We apologise for any inconvenience that this may cause, we are working to resolve these problems as quickly as possible.
Debit Cards
Service working normally
Branch
Service working normally
ATM Network
Service working normally
Telephone Services
Service working normally
Bankline
Service working normally
Bankline Direct
Service working normally
Data Services
Service working normally