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MyRewards customers

Exchange Rewards

How do I exchange MyRewards?

As soon as your available Rewards balance is the equivalent of £5 or more, you can access MyRewards to exchange them.

You can access MyRewards directly from your mobile app, or using Online Banking. 

Access MyRewards Open in new window

Use your Rewards in three ways

Bank your Rewards

Pay them as money into your bank account

Change your Rewards into money which you can either transfer into your NatWest current account or use towards reducing your Reward Credit Card balance.

£5 in Rewards could mean £5 in your bank account.

The money can take 5 working days to be added to your account.

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Access MyRewards Open in new window

Exchange your Rewards

Exchange them for e-gift cards from partner retailers.

Exchange your Rewards for e-gift cards which you can use at selected partners either in store or online.

£10 in Rewards could be exchanged for a £10 B&Q eGift card, plus get 4% back in Rewards. 

Our Partners can change, login to MyRewards regularly to see new ways to exchange your Rewards.

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Donate your Rewards

Donate them to one of our chosen charities

We'll exchange your Rewards into cash and send your donation directly to your chosen charity. It's easy and can all be done within your NatWest app.

£5 in Rewards could be £5 donated to Macmillan Cancer Support, Alzheimer's Society and many more.

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See where you can exchange Rewards

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your NatWest mobile banking app. 
  3. If the QR code is not working for you, use this MyRewards link to get into your app.
  4. Or you can log in using Online Banking and use the MyReward section to access MyRewards. 

 

QR code not working? 

You can download the app and get into MyRewards by following these instructions:

  1. On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android.
  2. Search for 'NatWest Mobile Banking'.
  3. Tap to download the app.

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Exchanging Rewards is easy

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your NatWest mobile banking app. 
  3. If the QR code is not working for you, use this MyRewards link to get into your app.
  4. Or you can log in using Online Banking and use the MyReward section to access MyRewards. 

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

QR code not working? 

You can still download the app and get into MyRewards by following these instructions:

  1. On your mobile or tablet, go to the Google Play store.
  2. Search for 'NatWest Mobile Banking'.
  3. Tap to download the app.

Exchanging Rewards is easy

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your NatWest mobile banking app. 
  3. If the QR code is not working for you, use this MyRewards link to get into your app.
  4. Or you can log in using Online Banking and use the MyReward section to access MyRewards. 

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

QR code not working? 

You can still download the app and get into MyRewards by following these instructions:

  1. On your mobile or tablet, go to the App Store.
  2. Search for 'NatWest Mobile Banking'.
  3. Tap to download the app.

Something else we can help you with?