Mortgage Guides

Our Mortgage guides

Information to help you plan

Your home or property may be repossessed if you do not keep up repayments on your mortgage

Whether you're new to mortgages, or have one already, here are our guides to what you need to know...

New to mortgages and home-buying? Need a refresher?... Understanding how mortgages work


Video Guides

A member of staff talks you through common questions

Moving Tales

Video tips on home buying from people who've done it




Step-by-step guide to home buying

Six steps involved in buying a home


The mortgage application process

Four key stages to your mortgage application

Jargon Buster

Our jargon buster is here to help you make sense of some of the terminology used in mortgages. 



About our mortgages

Find out more about the different kind of mortgages we offer

Buy-to-let mortgage guide

Thinking of buying a property as an investment?

Moving home?

Let us help get you started


Our Mortgage guides for... Existing mortgage customers
Move or Improve?

Create your ideal home, right where you are today


Ways to pay back your mortgage

Making overpayments on your mortgage may be one of the best financial decisions you make.




Existing customer Frequently Asked Questions

What other mortgage customers are asking us



What if I'm having difficulty paying my mortgage?

Independent advice and what to do if things don't quite seem to be going to plan


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