Track your mortgage application
Tracking your application online
Be up to speed with your mortgage application, at anytime of the day, with our Mortgage Application Tracker.
Check it can be tracked
If you’ve applied for a fixed or tracker rate mortgage with us - and the application was submitted at least 48 hours ago - you can track it.
Get your Mortgage Reference Number
You'll need it to log in. This is an 8 digit number and you'll find it on the offer letter and confirmation email.
Log in and track your mortgage application
There's no annoying registration process. You're now ready to go. Log in below and get started with tracking your mortgage application.
Know the process
We know the process can be stressful. That's why we've pulled together a step-by-step guide showing you what happens between now and the completion of your application. Take a look and get ready for what's ahead.
Need some help?
We're on hand to arrange a phone or branch appointment with one of our qualified mortgage advisers. We can also help with any general queries about the process.
Call us on 0800 096 9527
Customers with hearing and speech impairments can contact us by using our Minicom number 0800 027 1396.
Arrange a callback
Complete our quick form to arrange a callback at a time that suits you, including evenings and weekends.
This will allow you to arrange a phone or branch appointment with a qualified mortgage adviser.