Worried that you'll miss a loan payment?
If you're experiencing difficulty with your monthly loan repayments, please contact us now. We have specialised teams who can offer guidance and may even be able to defer or reschedule your loan repayments. You can call us or visit your local branch to discuss available options. We will do everything we can to help.
Speak to us
Local rate number: 0345 301 5449
Lines are open: Monday-Friday 9am-5pm.
Saturday 9am-2pm, closed on Sunday.
Calls may be recorded
Find your nearest branch using our branch locator
We understand that sometimes people struggle financially. Bills pile up and it’s difficult to make ends meet. It feels scary and you’re tempted to ignore the situation, hoping things will improve. If you can identify with any of these warning signs don’t delay – it’s time to ask for help.