Travel guide

You are covered for claims related to COVID-19, if there is no FCO advice against travel due to COVID-19 when booking your trip, and at the time of travel.

Your travel insurance provides cover for the reasons listed in your policy Terms and Conditions such as cancelling a trip due to illness or FCO advice against travel to your destination. When travelling, you are covered for emergency medical expenses including travel costs and cutting short your trip.

There is no cover if you do not want to go on a trip and there is no other reason for you not being able to travel.

Your travel insurance provides cover for cancelling a trip for the reasons listed in your policy terms and conditions, such as illness, being made redundant or the Foreign & Commonwealth Office (FCO) advising against travel to your destination. Please refer to the policy terms and conditions for full details.

Providing there was no FCO advice in place at the time you purchased your insurance or booked your trip then yes, you can claim for cancellation if at the time you are due to travel, the country you are travelling to has closed its borders to UK citizens or locked down the are you are due to travel to.

You must first speak to your trip provider to see if they can provide a refund or offer you an alternative.

Yes, you will be covered for cancellation as long as you weren’t aware of the need to quarantine when you booked your trip or purchased your insurance and subject to the terms and conditions of the policy.

You must first speak to your trip provider to see if they can provide a refund or offer you an alternative.

Yes, as long as when you booked your trip or purchased your insurance, whichever was later, you were not aware that you needed to self-isolate. You must first speak to your trip provider to see if they can provide a refund or offer you an alternative.

Yes, as long as when you booked your trip or purchased your insurance, whichever is later, you were not aware that the area in which you live was going to be or is locked down.

You must first speak to your trip provider to see if they can provide a refund or offer you an alternative.