We recommend in the first instance you call our dedicated team on 0800 161 5903, customers with hearing and speech impairments can contact us by Minicom number 0800 404 6161 (Monday to Friday 8am-6pm, Saturday 9am-1pm. Calls may be recorded) who will arrange an appointment at a branch most convenient to you.
A member of staff will talk you through the process and answer any questions you have. You can find your nearest branch through our branch locator.
Where there is a will that appoints NatWest as executor, please call our third party provider who acts on our behalf – Hugh James Solicitors, on 02920 391 058 (Minicom 0800 404 6161)