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Existing customers
Structured Deposits
Structured Products are no longer available.
Should you require information on a structured product you previously held, which has since matured, you can contact the customer services team either by phone or at the below address.
The team will be able to answer questions such as confirming the return at maturity and providing you with an interest certificate.
How to contact us
For Structured Deposits, should you require information or you have a question, you can contact us by email at structureddeposits@natwest.com
We will endeavor to reply to you that same day. Emails will be monitored from Monday to Friday 9am – 5pm (excluding bank holidays).
Postal address:
Private Client Advice & Investment Services
PO Box 3138,
Trinity Quay 1,
Bristol, BS2 2DH.