Tablet security

How to keep your tablet secure

Whether you're banking or web browsing, keep your tablet safe

Tablets have become increasingly popular as they provide a range of features similar to a standard computer. With this in mind, because you may store personal data on these devices, it’s important to keep them safe and secure.

Protect your tablet with a password or passcode

If you haven’t done so already, set a strong password or passcode for your device. It will make it harder for someone else to get access to your personal data if your tablet is lost or stolen.

Some tablets have ‘biometric’ scanners that allow you to use your fingerprint to log in, which is a great way to make devices even more secure. If your tablet has one, you’ll be able to use it to log into our Mobile Banking app too.

App available to Online Banking customers with a UK or international mobile number in specific countries.

Top tips to keep your tablet secure

  1. 1

    Update your tablet regularly

    From time-to-time, you’ll be asked to download and install updates. These updates contain important security upgrades that make sure you’re not leaving your tablet open to online security risks.

  2. 2

    Never tamper with your tablet

    Android tablets can be ‘rooted’ and iPads ‘jailbroken’. This means modifying your tablet so that you can download unofficial apps. Don’t do this. Tampering with your tablet in this way can weaken its security. Unofficial apps may look genuine, but you could be giving your details over to a fraudster.

  3. 3

    Only use official sites

    Tablets have large screens, making them ideal for streaming content. But it’s important to only download or stream content from an official website or app, as unofficial sites may contain viruses. To avoid these risks only ever visit official app stores, like Google Play, The Apple App Store or Amazon’s App Store.

Tablet viruses and how to protect your device

Viruses can install themselves on your tablet and send your personal data to fraudsters.  They can spread through things like email attachments, but there are things you can do to protect yourself. Please select your device type below for more information.

Antivirus apps search for viruses and other malware and remove them from your Android tablet. It’s important to download an antivirus app and use it to scan your device regularly.

Paid versions offer additional features, but there are plenty of free versions too. To find the best antivirus app for your needs search ‘antivirus’ or ‘antivirus for android’  in the Google Play Store and read the descriptions and reviews.

Apple’s iPads work on a ‘closed platform’, meaning you can only download official apps - those that have been checked out by the team at Apple. This makes it harder for malware or viruses to install themselves on your iPad.

While you don’t need to scan your iPad in the same way as an Android tablet, there are some security apps available. For example, the Find My iPhone app lets you track down your lost iPad. Available from the App Store, you can download this app to suspend payments and erase any information from your device remotely if it’s been stolen to help protect your data.

Something else we can help you with?